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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
May 16, 2020
From the sales men to the sales manager and loan manager , they were fantastic . Very professional showed total concern about my needs. . Rated 😀😃😆🙂🙂10 🌟. Thanks you. , they were fantastic . Very professional showed total concern about my needs. . Rated 😀😃😆🙂🙂10 🌟. Thanks you. More
by WFHOLLAND27
Verified Customer
May 16, 2020
Been coming to this dealership 5 yrs.Love that they wash AND vacuum my car! *****Trying to be nice by submitting review. ** 21 words later...give me a break AND vacuum my car! *****Trying to be nice by submitting review. ** 21 words later...give me a break More
by LSNOWCARROLL
May 15, 2020
Great and pleasant experience. Friendly staff. Prompt service. Would recommend to friends and family. They worked around our neccesities and wishes. Love the new vehicle. service. Would recommend to friends and family. They worked around our neccesities and wishes. Love the new vehicle. More
by NONE3
Employees Worked With
Deon Box, Dystanie Haney
May 14, 2020
I was very pleased with the service I had while there. As usual top notch service. Staff always makes me feel very comfortable and updated during my wait. usual top notch service. Staff always makes me feel very comfortable and updated during my wait. More
by CAK526
Employees Worked With
Jorge
May 13, 2020
Megan and Mallory really went out of their way to make my buying experience very easy, straight forward and quick. They answered every question I had fully and thoroughly. I highly recommend this dealership buying experience very easy, straight forward and quick. They answered every question I had fully and thoroughly. I highly recommend this dealership and workers. More
by mom2ic2
Employees Worked With
Mallory
May 13, 2020
I've been coming to this lacation since I purchase my first kia back in 2001. I like the service and i missed it when it was closed a couple of years. Your Employees at this location are very professiona first kia back in 2001. I like the service and i missed it when it was closed a couple of years. Your Employees at this location are very professional ALL OF THEM. More
by JACKIEANNETT
Employees Worked With
The lady at the desk with the Brahmin purse. Im sorry forgot her name. I spoke with her around 830 on May 12, 2020, Mario Medina
May 13, 2020
Great experience yesterday I really love my regal family. I was in and out in less then an hour and half with oil change and tire rotation and car wash. I was in and out in less then an hour and half with oil change and tire rotation and car wash. More
by TERIABLOCKER
Employees Worked With
Other Employees :
Stan May, Charlie Norwood, Matt Macdowell, Kelsey Johnson
May 12, 2020
Kelsey was awesome. Very conscientious and attention to detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy mor detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy more kia's. More
by Lloydwells36
Employees Worked With
Kelsey Johnson
May 12, 2020
Great!!! The Service Dept. always does a good job. The waiting room is always very clean and I like the fact that you can have snacks while you wait. The Service Dept. always does a good job. The waiting room is always very clean and I like the fact that you can have snacks while you wait. More
by WJERLA2
Employees Worked With
Todd Tripp
May 12, 2020
Super happy with my all around experience with Kia Regal! Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Th Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Thank you Greg for making this transition so easy!! More
by CHRISTINALANE66
