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Regal Kia Lakeland
Lakeland, FL
5,063 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,063 reviews
September 02, 2020
Very customer service employees. Services provided very timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash More
by harleyguypo
Verified CustomerEmployees Worked With
Sorry can’t remember his name. Very professional
September 02, 2020
We had our car in for service and was walking around killing time. We were out looking at the Kia K5 Gt. Ryan came out and talk us into driving one so glad we did we feel in love with it. He was such a killing time. We were out looking at the Kia K5 Gt. Ryan came out and talk us into driving one so glad we did we feel in love with it. He was such a pleasure to work with and made this deal happen for us. More
by LAWEEKS96
Employees Worked With
Ryan Hutcheson
September 02, 2020
Kelsey was very helpful polite, courteousHome pick up Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either, maybe next time. More
by CAROLWALDEN
Employees Worked With
Kelsey Johnson
September 01, 2020
Leah was phenomenal!! She was super helpful and kind. She was also knowledgeable! It was a smooth process and I left as a very happy customer! :) was also knowledgeable! It was a smooth process and I left as a very happy customer! :) More
by Karlita
Employees Worked With
Other Employees :
George Kia Sls Mgr 5??s, Leah Gorman
September 01, 2020
Service department had Great customers service. Very friendly and curtiios. Sales Department was in too big of a hurry to sell. Waited a month for 2nd key after many attempts of contacting sales repres friendly and curtiios. Sales Department was in too big of a hurry to sell. Waited a month for 2nd key after many attempts of contacting sales representative. More
by E.ROSE64
September 01, 2020
It all went fairly well. They did tell me that I had a low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed so low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed some valve covers sitting in my window seal where the mechanics had not replaced them after doing the inspection. My husband was slightly concerned about that. Other than that it was a good experience. More
by KELSEYs
Employees Worked With
Kelsey Johnson
August 31, 2020
Great service...all the people at this location are very welcoming. The general manager is super nice guy And the sales person David Maldonado is very professional and he will help you a lot to get what welcoming. The general manager is super nice guy And the sales person David Maldonado is very professional and he will help you a lot to get what you looking in a car. More
by MAZINGERDAVID
Employees Worked With
David Maldonado
August 29, 2020
I love, love, love my kia! I've been back several times over the years to get service on my kia, and recently traded in for a newer model. I've never seen bad service, nor attitudes, from Greg or any other over the years to get service on my kia, and recently traded in for a newer model. I've never seen bad service, nor attitudes, from Greg or any other staff. The 2020 Kia I'm purchasing in my name has had a few issues from the start, but the staff have been extremely helpful in the process of finding out and fixing the problem. More
by rkirklanda
Employees Worked With
August 28, 2020
Greg helped me with getting the car I wanted. Made the buying process stress free. He was professional and friendly. Would recommend him to anyone. buying process stress free. He was professional and friendly. Would recommend him to anyone. More
by C
Employees Worked With
August 28, 2020
Very nice guys Robert,Charles,Jonathan will return in December. Great music. Very clean place. I hate HGTV!!!!!! LOL It is a pain in the but to type 25 words!!!!!!!!!!!!!!!!!!!!!!!!! December. Great music. Very clean place. I hate HGTV!!!!!! LOL It is a pain in the but to type 25 words!!!!!!!!!!!!!!!!!!!!!!!!! More
by mctechbob
Employees Worked With
Robert
