Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,063 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,063 reviews
August 28, 2020
Professional staff. Including Stan "the man", and "Mello". They bent over backward to get me in a new vehicle. Good selection. The blue Sorento is more than expected. Thanks for making me feel specia "Mello". They bent over backward to get me in a new vehicle. Good selection. The blue Sorento is more than expected. Thanks for making me feel special! More
by none3
Verified CustomerEmployees Worked With
Stan May
August 27, 2020
Greg Schmidt was fantastic. From the day I went in to look at cars, to the day I actually purchased it, he was patient and answered all my questions. He was very thorough in his explanations and made sur look at cars, to the day I actually purchased it, he was patient and answered all my questions. He was very thorough in his explanations and made sure I knew all that I needed to in order to enjoy my car. I recommend him to anyone looking to purchase a car from Regal Kia. More
by Mary
Employees Worked With
August 27, 2020
Just wanted to let you guys know we had the best experience with Orlando and his team i will definitely recommend Regal Kia to all my friends and family. experience with Orlando and his team i will definitely recommend Regal Kia to all my friends and family. More
by none3
August 26, 2020
Leah was a amazing salesperson she really help me and my husband a lot I am very glad it was her couldn’t have had a better person to help us with everything in all aspects of the service and sales you real husband a lot I am very glad it was her couldn’t have had a better person to help us with everything in all aspects of the service and sales you really need more people like her helps the business as well as the customers rates would be 5 ⭐️⭐️⭐️⭐️⭐️ More
by Jtavares7684
Employees Worked With
Leah Gorman
August 26, 2020
The Kia group was very helpful and made purchasing our 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional an 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional and friendly. I highly recommend this dealership. More
by gregbryant7
Employees Worked With
Other Employees :
Jonathan Santo, Tony in service, service technician Jordan, Ryan Hutcheson
August 25, 2020
The service I experienced at Regal was excellent. Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed t Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed the paperwork explained everything clearly. Overall, all the personnel at that location was awesome. I can’t stop talking about my experience. More
by Pat_crawf
Employees Worked With
Charlie Norwood
August 24, 2020
My husband and I love this place. Everyone is so friendly and go above and beyond to make sure your experience is awesome. This is our second Kia we purchased here and it will not be our last. and go above and beyond to make sure your experience is awesome. This is our second Kia we purchased here and it will not be our last. More
by MD070598
Employees Worked With
Jennifer Dennis
August 24, 2020
Amazing. The staff was friendly,Jenn was AMAZING!!! and the process from start to finish was so easy and quick. No pressure to buy and did I mention again we were done in less than 3 hours from start to f the process from start to finish was so easy and quick. No pressure to buy and did I mention again we were done in less than 3 hours from start to finish. More
by blackopalsweet
Employees Worked With
Jenn
August 24, 2020
Fast friendly service. Great communication, quality workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! More
by Helen M Haffner
Employees Worked With
Mario Medina, Kelsey Johnson
August 24, 2020
This dealership is always so helpful. From the service department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my engine and kept effective communication throughout the process as well as Leah Gorman on the sales team who brought my car back to me and showed me my options for when I am ready to trade in. More
by kelsey.curlutu
Employees Worked With
Leah gorman, Caty Gorman, Mario Medina, Kelsey Johnson
