Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,060 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,061 reviews
August 20, 2020
Quick and fast and very pleasant. I barely had to wait when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside More
by miamelly3577
Verified CustomerEmployees Worked With
Mario Medina, Kelsey Johnson
August 18, 2020
Good experience. Sales rep was the best. He worked discounts and worked a payment to my budget. Highly recommended!! Friendly people and best papers were ready for me to sign when I arrived discounts and worked a payment to my budget. Highly recommended!! Friendly people and best papers were ready for me to sign when I arrived More
by AMARIS1004
August 14, 2020
Regal Kia was a nice and friendly dealership. The sales woman that helped me was Leah Gorman. She went above and beyond to get the deal done and was very open and honest with me. If every sales person woul woman that helped me was Leah Gorman. She went above and beyond to get the deal done and was very open and honest with me. If every sales person would be like that, am talking about the kind that don’t BS you and try to make money and not telling you everything. She is a Beautiful and Caring person about her customers. I will be back in a few years and I hope and pray that she will be here To sale me another car. Thank you for being who you are. More
by bigdog1019
August 14, 2020
Greg was very friendly And extremely helpful while purchasing my daughters Kia. I couldn’t have asked for a better experience I would definitely recommend Greg and regal Kia to friends and family purchasing my daughters Kia. I couldn’t have asked for a better experience I would definitely recommend Greg and regal Kia to friends and family More
by A_culpepper1987
Employees Worked With
August 12, 2020
Leah was awesome! Will definitely recommend her to friends and family. Love my 2nd Sorento and will definitely be back to Regal Kia one day for a third! friends and family. Love my 2nd Sorento and will definitely be back to Regal Kia one day for a third! More
by RSTAGGS1
Employees Worked With
Srecko was great to work with! 5 stars!, Leah Gorman
August 07, 2020
Everyone was great to work with, very fast and friendly. This is our 3rd vehicle with Regal of Lakeland and won’t be our last! This is our 3rd vehicle with Regal of Lakeland and won’t be our last! More
by sarahpaulk2005
August 03, 2020
Best Car Buying Experience I have bought many cars over the years. This has been, by far, the best experience. Deon Box was the best Salesman and never made me feel pressured I have bought many cars over the years. This has been, by far, the best experience. Deon Box was the best Salesman and never made me feel pressured or rushed. Everyone I have dealt with, from Sales, Finance, and Service, has gone above and beyond to make sure I have been taken care of. Jorge was able to get me the car I wanted, at the price I needed. I highly recommend them and will definitely be making Regal Kia my "go to dealership More
by glassp87
Employees Worked With
Deon Box, Stan May
July 31, 2020
A Grand Daughters dream is met. Our grand-daughter waited a full year longer than anticipated and she loves it. Leah and Jorge were very helpful. My wife wanted a new year, they mang Our grand-daughter waited a full year longer than anticipated and she loves it. Leah and Jorge were very helpful. My wife wanted a new year, they manged to bring just the right car in from Tampa. The money was a bit different than I untended but we worked it out.. Great service, nice people = Happy Customers. More
by JACK
Employees Worked With
Leah Gorman and Jorge
July 31, 2020
Great sales great personality awesome conversationalist He just a all-around good Dude and a strong family man like myself with strong Christian values, I love this man!!! He just a all-around good Dude and a strong family man like myself with strong Christian values, I love this man!!! More
by Young Laster
Employees Worked With
Other Employees :
Yes the guy who close that deal with fantastic brother
July 29, 2020
This is my third vehicle from Regal and I will always come back because Greg is phenomenal! Greg always get me the exact car I am looking for at the price I need without any hassle! He is simply the best come back because Greg is phenomenal! Greg always get me the exact car I am looking for at the price I need without any hassle! He is simply the best there is and even though Regal is 1.5 hours away, I will always make the drive to buy my vehicles from Greg for a great no pressure, hassle free experience! More
by Crystal B.
Employees Worked With
