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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,060 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,060 reviews

July 06, 2020

Leah, Nicoh, and Jonathan really helped me out a lot and they listened to what I wanted. I never felt pressured. They helped me to feel valued and appreciated. More

by HEATHERUGAIN
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Kelsey Johnson, Leah Gorman
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Aug 24, 2020 -

Regal Kia Lakeland responded

Congrats!

July 06, 2020

My experience was great. Jennifer helped me out very much well. I’ll definitely recommend her for other looking to buy a new car. Thanks More

by jazzmineoneal
Recommend Dealer
Yes
Employees Worked With
Jennifer Dennis , Stan May
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July 05, 2020

Muy bueno el servicio del agente Orlando Lopez te explica todo con lujos y detalles contesto todas mis dudas muy amable realmente muy satisfecha de haber comprado mi carro More

by GUADALUPE CRUZ
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2020

Was an awesome experience Carlos and Jeff and Eric were more than helpful and explanatory in every aspect of the sale. Loving my car so far😊😊 More

by fredabrothers
Recommend Dealer
Yes
Employees Worked With
Jeff, Carlos , eric
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July 03, 2020

Can’t believe Superman has passed away. Condolences to his family and work family. Never have a problem using coupons. Need to do a better job washing the vehicles,what happened to the vacuuming? More

by debland35
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathon Svc., Sal III DRIVER
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July 03, 2020

Lease Advised Sam was my sales agent. He recommended leasing a vehicle because I drive very few miles. I called my Financial man and he confirmed it was best for me More

by RREED66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Sam, Stan May
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July 03, 2020

I recently purchased my new third vehicle from Regal Kia. I got the same great service that I have always gotten in the past. From the moment I saw my new car I was hooked. My salesman Sam DiFillipo was info More

by glengra8
Recommend Dealer
Yes
Employees Worked With
Sam DiFillipo
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July 02, 2020

I had a problem with my car and the service manager took care of it I like to thank everyone for doing outstanding job as always More

by angelahelen1955
Recommend Dealer
Yes
Employees Worked With
Mario Medina
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July 02, 2020

First the wait was way to long,also the price of a oil change keeps going up when I first started going their I didn't pay no more than 30 at the most.I don't know if management changed But the price is i More

by ANASTASIABURKS
Recommend Dealer
No
Employees Worked With
I didnt get the guy name that checked me in
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Jul 27, 2020 -

Regal Kia Lakeland responded

Anastasia, Thank you for your feedback, we would be happy to have you discuss all of your concerns with our service manager Jeff Soloj who would be able to shed more light on pricing and oil life. The carwash does not run if there is lightning within 30 miles for the safety of our staff, but is preprinted on the R.O. You can stop by anytime to get your carwashed, just check the weather 1st :)

July 02, 2020

Very friendly and help when it came down to purchase my vehicle paperwork was fast I will recommend my family and friends to purchase a car More

by APRILMCGILL39
Recommend Dealer
Yes
Employees Worked With
Stan May, Matt Macdowell
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