Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,718 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,718 reviews
September 20, 2021
They are all friendly. Provide awesome service every time I go. Haven’t been disappointed yet! I go. Haven’t been disappointed yet! More
by gregoryfgy
Verified CustomerSeptember 20, 2021
Kia Regal in Lakeland is a very consistent dealership. I have been using their service department for about three years and I’m very satisfied. have been using their service department for about three years and I’m very satisfied. More
by B. Robino
Employees Worked With
September 20, 2021
I went in for a service and left with a 2021 Kia Sorrento. Totally in love and thank you Orlando for your assitance. Sorrento. Totally in love and thank you Orlando for your assitance. More
by AMARIS1004
September 20, 2021
Everyone was nice and courteous and the service was done exceptionally fast and done right exceptionally fast and done right More
by M47RON
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez
September 18, 2021
Terrible !!! Told me we had a deal and signed paperwork multiple times! Drive new vehicle for 2 weeks for them to call me back and had to go back on their deal! When I go back all they say is the bank reje multiple times! Drive new vehicle for 2 weeks for them to call me back and had to go back on their deal! When I go back all they say is the bank rejected it so approval was a lie when I singed my contract! More
by sdavila0424
Employees Worked With
Stan May
September 17, 2021
Oil change was done in less than an hour. Would have liked and tire rotation done with no additional charge! liked and tire rotation done with no additional charge! More
by elizabeth.deshzor
September 17, 2021
A very good service experiment always love going to Kehoe Honda I have no problem with coming back for more service because they are very good Honda I have no problem with coming back for more service because they are very good More
by NO2
