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Regal Kia Lakeland
Lakeland, FL
5,671 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,671 reviews
August 18, 2021
They always make me feel welcome and great as a customer. Great customer service, and fast with every service. I am highly blessed to be a Kia customer! Great customer service, and fast with every service. I am highly blessed to be a Kia customer! More
by Lilydonuts
Verified CustomerEmployees Worked With
August 18, 2021
They got me right in the service department is really nice and employees where very friendly love the popcorn and the beverages check out was pleasant 😊 nice and employees where very friendly love the popcorn and the beverages check out was pleasant 😊 More
by LMKITZ63
Employees Worked With
Jorge Benitez
August 18, 2021
I have had fabulous experiences with the service department. I have been so happy with their professional service that I just purchased a new vehicle. department. I have been so happy with their professional service that I just purchased a new vehicle. More
by sweetladynfl
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez, Alondra Sandoval
August 17, 2021
Car was taken in at the appointed time. The waiting room is comfortable and provides refreshments. We were kept updated on the progress and the work was done quickly and correctly. is comfortable and provides refreshments. We were kept updated on the progress and the work was done quickly and correctly. More
by RLindblom
Employees Worked With
August 17, 2021
Caring and fast service friendly staff very courteous to customers and they treat you like family they finish our vehicle early than we expected waiting area was great. customers and they treat you like family they finish our vehicle early than we expected waiting area was great. More
by mikewaylon
August 17, 2021
Great service! Misty was professional and provided me with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! More
by Delong1115
Employees Worked With
August 17, 2021
Edward Box was very knowledgeable and helped us find the vehicle for our family Stan gave us the best rate possible Overall great experience Will be back vehicle for our family Stan gave us the best rate possible Overall great experience Will be back More
by NICELINK23
Employees Worked With
Ed Box, Stan May
August 17, 2021
Always on point. Very friendly and customer oriented. Adviser is great to work with. Building is very clean. I recommend this dealer to many people Adviser is great to work with. Building is very clean. I recommend this dealer to many people More
by HJD77
Employees Worked With
August 17, 2021
Very satisfied with KIA service center. FAST & friendly. Jorge explained everything that needed to be done and gave me options. Very much appreciated. Thank you. Jorge explained everything that needed to be done and gave me options. Very much appreciated. Thank you. More
by BETH.HUNTZINGER
Employees Worked With
Jorge Benitez
