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Regal Kia Lakeland
Lakeland, FL
5,671 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,671 reviews
August 17, 2021
Mario was excellent and professional. He got the issue fixed and we were out of there in no time….even on a Saturday! The entire service department is great. fixed and we were out of there in no time….even on a Saturday! The entire service department is great. More
by tmak2830
Verified Customer
August 17, 2021
Dropped my vehicle off for an oil change at the scheduled time and was in and out of there in no time. Friendly staff and clean waiting area. time and was in and out of there in no time. Friendly staff and clean waiting area. More
by THOMAS-SELF
Employees Worked With
August 17, 2021
It takes me over an hour to get to your dealership. But I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean & comfortable. Happy to make the trip to Regal. More
by dotty516
August 17, 2021
Felt a little sketchy when we discussed the interest rate for an hour and then when it comes time to sign the paperwork they had a higher rate and acted like it was a mistake. Also still waiting for my trade for an hour and then when it comes time to sign the paperwork they had a higher rate and acted like it was a mistake. Also still waiting for my trade in to be picked up- it’s been 2 months . More
by thebells29
Employees Worked With
Jonathan Santos, Roberto Rodriguez
August 17, 2021
Muy buena atencion y mantenimiento buen trato y amabilidad y rapides en el trabajo y Profesionalidad ..cercania a mi casa siempre volveria a ese Lugar amabilidad y rapides en el trabajo y Profesionalidad ..cercania a mi casa siempre volveria a ese Lugar More
by lourdes7381
Employees Worked With
Mario Medina
August 16, 2021
As soon as I drove up the outside staff welcome me and direct me to the inside office the staff was kind and helpful we my needs. direct me to the inside office the staff was kind and helpful we my needs. More
by Golf1958
Employees Worked With
August 16, 2021
Compared to the other Kia locations, the people here are always available and helpful! I drive an extra 45 minutes to go to this one always available and helpful! I drive an extra 45 minutes to go to this one More
by Mjdittmar93
Employees Worked With
I wanna say Jerry in service, Mario Medina
August 16, 2021
They were on top of it and had it back on the road. I was in and it the provide me me a ride home . They had to order parts. Jodi are awesome! in and it the provide me me a ride home . They had to order parts. Jodi are awesome! More
by Carol123
Employees Worked With
Jodi provide shuttle for use, Jorge Benitez
August 16, 2021
Jeremy Mahr was very acknowledgeable and helpful. He answer every question I had for him. I will definitely recommending Lakeland Kia and Jeremy to my friends. Thank you for making me a happy customer. answer every question I had for him. I will definitely recommending Lakeland Kia and Jeremy to my friends. Thank you for making me a happy customer. More
by Disappointed
Employees Worked With
Jeremy Mahr
August 16, 2021
We are so satisfied, they are so help, his worker are very friendly and attentive.one of them is George at services department.looking forward to see ya again. very friendly and attentive.one of them is George at services department.looking forward to see ya again. More
by NELLYLAU66
