Regal Kia Lakeland

New Car Sales Orlando was excellent as a sales man, he allowed us to go look at other vehicle options before coming back to purchase the Kia Sorento. Orlando was excellent as a sales man, he allowed us to go look at other vehicle options before coming back to purchase the Kia Sorento. More

Terrible individuals to do a deal with!!!!! This process deal with Kia has been 3 months! First financial manager (Nicho) gave misleading information the second (James) didn’t help things go th This process deal with Kia has been 3 months! First financial manager (Nicho) gave misleading information the second (James) didn’t help things go through to be approved correctly. Then the manger asked for all the same information that was already given. His response was I don’t get into the day to day business (Stan). Stan asked for paystubs that was provided more than once and I was frustrated his reaction was we are loosing 4,000 dollars and I’m only asking for 2 pieces of info! I’ve heard that multiple times as well! Wow where is the professionalism????? Then I was sent to Amanda who I believe maybe a financial manager as well she asked then same information she is misleading as well! I leave and think everything is ok and it isn’t! She texts us and when we reach out to her she is never available. The first deal was great I never was harassed every month or 2 to 3 times out the month that is why I returned however after I enjoy my new car if I ever truly can I will not be returning! More

Overall Excellent Sales Experience I can't say enough about my sales person Ryan Hutcheson. He was professional, knowledgeable and overall provided a very easygoing experience with my I can't say enough about my sales person Ryan Hutcheson. He was professional, knowledgeable and overall provided a very easygoing experience with my new car purchase. Would definitely recommend him and the entire Regal Kia team. More

Service Brought vehicle in for eco coating. They were quick with the turnaround time. Was very busy that day and parking was somewhat of an issue. Brought vehicle in for eco coating. They were quick with the turnaround time. Was very busy that day and parking was somewhat of an issue. More

Alternator Replacement I was unaware that my alternator was under warranty until I had replaced it myself. The replacement wasn’t good so I had to get it fixed at kia. They I was unaware that my alternator was under warranty until I had replaced it myself. The replacement wasn’t good so I had to get it fixed at kia. They were able to replace it quickly but the price was outrageous. More

Customer service Rep was great . Love the coffee! Why do I have to use 25 words? I've visited many times and intend to return. . Love the coffee! Why do I have to use 25 words? I've visited many times and intend to return. More

There are probably not enough words to say how amazing Greg is ... well him and everyone at Regal Kia... you know you are getting a great deal when you work with this guy. Greg is ... well him and everyone at Regal Kia... you know you are getting a great deal when you work with this guy. More

Great service I took my Kia to Regal Kia and had great service at a great price. I did have a dealer coupon. I have always had great service here. Would definitely I took my Kia to Regal Kia and had great service at a great price. I did have a dealer coupon. I have always had great service here. Would definitely recommend. More

Excellent Everything was great, Kesley was good with information. My service guy was great; I forgot his name but I know that he is fairly new and he is doing a Everything was great, Kesley was good with information. My service guy was great; I forgot his name but I know that he is fairly new and he is doing awesome More

Outstanding Jorge as the service writer got my car in and out of service within the time promised. They fixed my vehicle right the first time. Jorge as the service writer got my car in and out of service within the time promised. They fixed my vehicle right the first time. More