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Regal Kia Lakeland
Lakeland, FL
5,769 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,769 reviews
August 02, 2021
Stan, Jorge and Carlos are all amazing. I was in and out in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! in 40 min & i couldn’t be anymore thankful! Thank you again for everything y’all did for me, it didn’t go unnoticed! More
by ddesireebordeaux
Verified CustomerEmployees Worked With
Cris Aviso, Stan May, Jorge Benitez
August 02, 2021
Friendly staff. Clean service reception area. Free wifi. Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to ab Bottled water is always available. Snacks always available. Car is always washed when returned to me. There is always someone available to talk to about the status of your vehicle. More
by PAULCV
Employees Worked With
Kelsey Johnson, Jorge Benitez
August 02, 2021
Your dealership is awesome People are friendly and Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Your dealership is awesome People are friendly and professional. The waiting area is comfortable and clean. The coffee machine makes great coffee. Overall, a very nice experience. More
by MRMELGOMEZ
Employees Worked With
Alondra Sandoval
August 02, 2021
The main problem was not resolve yet. Waiting for a requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived requested piece. The recall problem was resolved. Phone call was expected as soon as piece will arrived More
by rolita8862
Employees Worked With
Jorge Benitez
August 02, 2021
Greg is one of the most outstanding honest men I have ever had the pleasure of dealing with in the car business and as a Christian man he will tell you the truth regardless of it hurts him or anyone else ever had the pleasure of dealing with in the car business and as a Christian man he will tell you the truth regardless of it hurts him or anyone else if he tells you something even if it's wrong he will make it right and he is with his word is true Greg is an outstanding citizen and is a shining star in in the car business he is a brightest star that Regal Kia has and every way is the best example that I can say that Kia and Regal has as a car salesman and as a person and Humanity More
by Rstuart633
August 01, 2021
Service time was less than expected. Service tech explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated explained future service needs and timeframe needed. She also had a very pleasant attitude which was so appreciated More
by MSPLAYTYM
Employees Worked With
Alondra Sandoval
July 31, 2021
Great salesman who has helped us buy several car! Love coming to the dealership. Service is always friendly. Good selection of car or Greg will find what we want. coming to the dealership. Service is always friendly. Good selection of car or Greg will find what we want. More
by Kay
Employees Worked With
July 31, 2021
I needed a quick oil change to go out of state unexpectedly and they not only got me an apt that day and accommodated me getting off work late, but had it done in 30 mins. unexpectedly and they not only got me an apt that day and accommodated me getting off work late, but had it done in 30 mins. More
by rfloyd
Employees Worked With
Jeremy
July 30, 2021
Super easy buying process. They worked with me on the monthly payments without the back and forth haggling that you usually expect when buying a car and got me into the car I wanted at the price I wanted monthly payments without the back and forth haggling that you usually expect when buying a car and got me into the car I wanted at the price I wanted. Best car buying experience I’ve ever had. More
by wheelin247
Employees Worked With
Stan May, Jorge Morfa, David Maldanado
July 30, 2021
Asked for tires to be rotated and don't think they were. They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car They pulled off the old oil change sticker on windshield and left sticky glue on windshield. The free car wash was less than free, had to go get car rehashed after the wash. More
by CINDIC7234
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Jorge Benitez, Alondra Sandoval
