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Regal Kia Lakeland
Lakeland, FL
4,947 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,949 reviews
November 16, 2019
Service was very friendly and helpful. Explained everything. Enjoyed the visit. Wait was not too long and appreciated the coffee and popcorn. Everyone was very friendly. Waiting area was comfortable. Service me Enjoyed the visit. Wait was not too long and appreciated the coffee and popcorn. Everyone was very friendly. Waiting area was comfortable. Service met me as soon as i pulled in smiling and offering help. More
by CLUTTERLG
Verified CustomerEmployees Worked With
Brittany Herrera
November 15, 2019
Car pulling to right Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there Took my car in to find out why it was pulling to the right. I was shuttled to my work while they trying to figure out what was wrong. Turns out there was nothing wrong with the car but rather the right lane roads due to wear and tear. I'm always happy with the folks at Kia and I'm sure you will be too! More
by VICTORIANVELVET
November 15, 2019
Ryan is the best car salesman I have ever ever felt with, Ryan is the best. If he not part management,he should be. He goes out of his way to be sure his customer is happy. Ryan is the best. If he not part management,he should be. He goes out of his way to be sure his customer is happy. More
by radamson70
Employees Worked With
Ryan Hutcheson
November 15, 2019
Great customer service .Mario was very attentive and listened to my needs. He reviewed with me the costs of the repairs for my car and broke down what was urgent and what co .Mario was very attentive and listened to my needs. He reviewed with me the costs of the repairs for my car and broke down what was urgent and what could wait. He also made sure the repairs were affordable. More
by AMBER.RECHE
Employees Worked With
Mario Medina
November 14, 2019
I’ve been pleased with REGAL KIA I have purchased my KIAs from REGAL KIA and have my service at REGAL KIA. I’ve found no reason to go elsewhere. The proof is in the pudding. I have purchased my KIAs from REGAL KIA and have my service at REGAL KIA. I’ve found no reason to go elsewhere. The proof is in the pudding. More
by Sorentos
November 14, 2019
Efficient service Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought i Kelsey was pleasant , informative and efficient. The service was good and completed in a timely matter and my Sedona was cleaner then when I brought it in. More
by jimdandy2
Employees Worked With
Kelsey Johnson
November 14, 2019
Efficient service Everything was very efficient. Fast and my wait was not boring. The eating area had plenty to read, with tv or have comfortable seating to converse w Everything was very efficient. Fast and my wait was not boring. The eating area had plenty to read, with tv or have comfortable seating to converse with other patrons. So time last fast. More
by LYNZIE2137
Employees Worked With
Kelsey Johnson
November 13, 2019
the best service From the time I purchased my Kia there until my needing service, the kindness and support from the staff has never changed. The repairs on my car was From the time I purchased my Kia there until my needing service, the kindness and support from the staff has never changed. The repairs on my car was done in a timely matter I did not have to wait long, the refreshments helped keep me comfortable while talking with other people. Kia provides a very nice atmosphere which makes for a great day after service. My car works perfectly, thank you Kia More
by PEGE.LS
Employees Worked With
Todd Tripp
November 13, 2019
Fast and professional. The staff at Regal Kia are great and you are in and out in no time at all.They answer questions you may have in a professional matter. The staff at Regal Kia are great and you are in and out in no time at all.They answer questions you may have in a professional matter. More
by GEORGESTYLES60
Employees Worked With
Todd Tripp
November 12, 2019
Kept me informed of service time Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job w Treated as customer should be treated. Was there for any questions i many have had. Service personal completed service in very acceptable time. Job well done More
by KENDRM
Employees Worked With
Mario Medina
