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Regal Kia Lakeland
Lakeland, FL
4,885 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,885 reviews
September 23, 2019
Great quick service. Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! Everything went well exept the porter did not vacuum the car and did a half-fast job washing it? No more comments about this situation! More
by LBBUGLER1
Verified CustomerEmployees Worked With
Jorge Benitez who was awesome!
September 23, 2019
Recall Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. Greeted within 5 minutes of arrival only waited for one other check in in front of me,, updated to progress, finished within 15 min of promised time. More
by KATHLEENGDONNELLY
Employees Worked With
Mario
September 23, 2019
Great experience with amazing people Everyone I worked with here was amazing! I literally didn't even come in to buy a car just help my sister and ended up getting one myself. And nooo it Everyone I worked with here was amazing! I literally didn't even come in to buy a car just help my sister and ended up getting one myself. And nooo it wasn't a sales bid. They helped me out a lot and considered not only my wants but my needs price wise. I ended up with a great car for an amazing price and I couldn't be happier with my choice! More
by Breanna Nichole
September 23, 2019
Amazing experience. This was our first visit to Regal Kia. Greg was very helpful with every aspect of our purchase. Will recommend Greg and Kia to everyone. This was our first visit to Regal Kia. Greg was very helpful with every aspect of our purchase. Will recommend Greg and Kia to everyone. More
by Tanyandken
Employees Worked With
September 20, 2019
Regal brand quality! The staff was prompt, courteous and understanding. They live up to the Regal name and reputation. I typically recommend the Kia service center to othe The staff was prompt, courteous and understanding. They live up to the Regal name and reputation. I typically recommend the Kia service center to others. More
by KIMES1
Employees Worked With
September 19, 2019
Great experience I have always had great service from oil changes tires etc. jeff Soloj does a great job! Looking forward to my next visit. Wonderful atmosphere I have always had great service from oil changes tires etc. jeff Soloj does a great job! Looking forward to my next visit. Wonderful atmosphere More
by JJERNEGAN1
September 19, 2019
Great Customer Service I’ve purchased several vehicles from Regal Kia & Regal Acura. It’s always a very pleasant experience. Most recently we leased a Kia from Regal Kia. Th I’ve purchased several vehicles from Regal Kia & Regal Acura. It’s always a very pleasant experience. Most recently we leased a Kia from Regal Kia. There was a minor problem in the leasing process that was quickly resolved to my 100% satisfaction. Regal is very focused on complete customer satisfaction and do a great job. More
by TCG
Employees Worked With
September 18, 2019
Good Customer Service Good Customer Service! Todd shared great information with me and was friendly and courteous. The waiting area was clean and the popcorn is always a Good Customer Service! Todd shared great information with me and was friendly and courteous. The waiting area was clean and the popcorn is always a hit!! More
by DAWNMUNIR
Employees Worked With
Todd Trip
September 18, 2019
Extremely Long Times Went there to trade in two cars, had no problem looking and test driving, but when it came to purhcasing I sat there for over and hour waiting for the Went there to trade in two cars, had no problem looking and test driving, but when it came to purhcasing I sat there for over and hour waiting for them to start the papaerwork. When I brought this to the manager's attention, the only person that apologized was the finance person who only had our paperwork for ten minutes before we left after 2 hours of waiting. More
by SYDNEY.CHIARITO
Employees Worked With
Ed Box, Chris Robinson
September 18, 2019
Service dept was overall a great experience. They service was top notch, and very quick and professional. The fact that I dropped it off and went back to work this worked out very well. They service was top notch, and very quick and professional. The fact that I dropped it off and went back to work this worked out very well. More
by LP4507
Employees Worked With
I thought Todd
