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Regal Kia Lakeland
Lakeland, FL
4,900 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,901 reviews
August 29, 2019
Awesome Experience This was my first time at Regal kia, Ryan and Niko where great with us answer all our questions and they were very knowledgeable , patient and treated This was my first time at Regal kia, Ryan and Niko where great with us answer all our questions and they were very knowledgeable , patient and treated us like family I recommend this dealer to everyone!! More
by Ddrummer777
Verified Customer
August 28, 2019
Excellent customer service All employees treated us with great customer service. Specifically Deon, explained the situation in its entirety and left no questions unanswered. Exc All employees treated us with great customer service. Specifically Deon, explained the situation in its entirety and left no questions unanswered. Excellent service department, will definitely recommend this Regal KIA to friends and family. More
by DANNYTECH15
Employees Worked With
Deon Box
August 28, 2019
Always good Greg always goes the extra mile to get things completed. He always make people feel like family from little things to big things he is always on your Greg always goes the extra mile to get things completed. He always make people feel like family from little things to big things he is always on your st More
by mos864
Employees Worked With
August 27, 2019
Oil change The staff was friendly and professional , i had an oil change done by appt it was done fast . The waiting area was nice and convenient as well. The staff was friendly and professional , i had an oil change done by appt it was done fast . The waiting area was nice and convenient as well. More
by earthgirl33810
Employees Worked With
August 27, 2019
Good Experience as always at Regal Kia Great Service, took my info , and gave me a realistic time frame for the work to be completed. Delivered when promised. Car delivered back sparkling c Great Service, took my info , and gave me a realistic time frame for the work to be completed. Delivered when promised. Car delivered back sparkling clean. More
by PJMACK88
Employees Worked With
Aaron in Service
August 26, 2019
What a great Saturday it was Wanted to upgrade my truck and did as such with rays help. He gave me a honest sight unseen trade in value for my truck and I rolled out in a 2019 z7 Wanted to upgrade my truck and did as such with rays help. He gave me a honest sight unseen trade in value for my truck and I rolled out in a 2019 z71 trail boss custom crew cab. Couldn't have asked for q better sales guy More
by camkemeys
Employees Worked With
Raymond Grupi
August 26, 2019
Service was quick! We needed the first service on our 2019 Soul. The service was quick and we were kept up to date of the progress, including when the car wash was do We needed the first service on our 2019 Soul. The service was quick and we were kept up to date of the progress, including when the car wash was done! More
by RonDrake
Employees Worked With
Raymond Grupi
August 26, 2019
Excellent service I’m very happy that I bought our KIA Soul at Regal KIA. Nicholas Gelpi did an outstanding job with the finance process. We also dealt with Deon Box as I’m very happy that I bought our KIA Soul at Regal KIA. Nicholas Gelpi did an outstanding job with the finance process. We also dealt with Deon Box as our salesman. Another outstanding job was done by Deon. James did a great job explaining the process and some options. Overall, a very pleasant experience. More
by redleg
August 26, 2019
Service Greatly service helped me fix my problems that I had with my car and the price that way we could come to a agreement with the fincanced suv Greatly service helped me fix my problems that I had with my car and the price that way we could come to a agreement with the fincanced suv More
by Brandy1855$
August 26, 2019
Jeff is awesome!!! Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEAD Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEADER very important More
by Veronica.Ramirez
Employees Worked With
