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Regal Kia Lakeland
Lakeland, FL
6,174 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,174 reviews
October 26, 2021
This is an excellent dealership. This is for sales, service and body shop. Everyone in all the areas I have dealt with have been very courteous, respectful, and very helpful. I have never had a bett service and body shop. Everyone in all the areas I have dealt with have been very courteous, respectful, and very helpful. I have never had a better dealership to work with. More
by mebtitus
Verified CustomerEmployees Worked With
October 26, 2021
Very pleasant experience. Staff werevery knowledgeable Very pleasant experience. Staff were very knowledgeable and easy to work with. Although we have only just Purchased our KIA Soul, we expect the Very pleasant experience. Staff were very knowledgeable and easy to work with. Although we have only just Purchased our KIA Soul, we expect the service staff to be as knowledgeable and pleasant. More
by James
Employees Worked With
Meleke Dennis, Stan May, Srecko Bokun
October 24, 2021
Falsified documents to get approved from banks. Also forged names on legal documentations. Then said we’ll your moms name is on it so it doesn’t matter. Will be reaching out for legal counsel. forged names on legal documentations. Then said we’ll your moms name is on it so it doesn’t matter. Will be reaching out for legal counsel. More
by alazeroberts
October 23, 2021
Regal Kia has always been very easy to work with. Professional, friendly, and helpful staff. Professional, friendly, and helpful staff. More
by Brian N
