Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,926 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,926 reviews
June 01, 2018
Great day! Greg was extremely helpful. He picked out the perfect car and did everything he could to meet my price range. It was a fantastic experience and I lov Greg was extremely helpful. He picked out the perfect car and did everything he could to meet my price range. It was a fantastic experience and I love my new car! More
by Cflores
June 01, 2018
Enjoyable Truly the most enjoyable car buying experience I have had. This is my second trip to Regal Kia and my family's 4th, each time gets better. Greg is ge Truly the most enjoyable car buying experience I have had. This is my second trip to Regal Kia and my family's 4th, each time gets better. Greg is genuinely one of a kind. We kept him there till 10PM, he said that he would not let us leave until we got what we got the deal needed and he was right. So great job Greg and thank you so much. We will be back... More
by Bluegrl1981
Employees Worked With
May 31, 2018
Greg Schmidt Greg is a very thoughtful and helpful sales person to deal with. Every time I come into the dealer ship he always ask me if everything is alright with Greg is a very thoughtful and helpful sales person to deal with. Every time I come into the dealer ship he always ask me if everything is alright with the car.9 More
by DaJoQuim
May 19, 2018
Great Buying Experience With Greg I truly enjoyed working with Greg on the purchase of my Soul. It was fun to work with him and the whole experience with the team was very wonderful. G I truly enjoyed working with Greg on the purchase of my Soul. It was fun to work with him and the whole experience with the team was very wonderful. Greg was an enormous help in getting my rental car returned to Clearwater. He has already helped me again with some paperwork that I misplaced. I highly recommend Greg and the Kia Regal Dealership. Thank You Greg! More
by NJ11
April 21, 2018
Great customer service This is the third car we have purchased as a family from Regal Kia each time working with Greg. Greg is a great salesman and customer advocate making This is the third car we have purchased as a family from Regal Kia each time working with Greg. Greg is a great salesman and customer advocate making the process as smooth as possible. If your thinking of buying a car, you can’t get a better advocate that Greg. More
by Parsop56
Employees Worked With
April 20, 2018
Ask for Frankie Hollywood Came to see Frankie Hollywood TRUE BLESSING did really knows his stuff on getting you the BEST DEALS and helped me HIGHLY RECOMMEND FOR ANY VEHICLE NE Came to see Frankie Hollywood TRUE BLESSING did really knows his stuff on getting you the BEST DEALS and helped me HIGHLY RECOMMEND FOR ANY VEHICLE NEW AND USED. thank you Hollywood must go see him and ask for him ALSO RECOMMEND YOU SET APPOINTMENT ALOT OF PEOPLE COME SEE HIM. 👍 More
by Braxton241
Employees Worked With
Frankie Hollywood
April 18, 2018
My first KIA purchase A purchase that almost didn't happen as I went to a different Kia dealership. I'm glad I made the decision to go to Regal Kia. Frankie was ver A purchase that almost didn't happen as I went to a different Kia dealership. I'm glad I made the decision to go to Regal Kia. Frankie was very knowledgeable and professional during the entire process but there were no high pressure sales tactics or games. They were very fair with their trade in offer and that really impressed my husband. I was very pleased with my decision to purchase a new Kia. More
by Nor456
Employees Worked With
May & Chris , Jason Harrison, Frankie Hollywood
April 18, 2018
Nice people Not pushy salespoeple, test drove 3 different models of same car to get exactly what I wanted and stayed late to do so. Overall expierence was excell Not pushy salespoeple, test drove 3 different models of same car to get exactly what I wanted and stayed late to do so. Overall expierence was excellent. More
by Dsmith
Employees Worked With
April 06, 2018
worst experience ever When you bring your vehicle in for service you don't expect it to be physically damaged. Well it did, not once but twice and on opposite sides of th When you bring your vehicle in for service you don't expect it to be physically damaged. Well it did, not once but twice and on opposite sides of the vehicle. To get the damaged repaired was an on going fight. end result, left with horrible paint job that is very noticeable. They also repaired my sunroof and replaced entire glass roof. Breaking windshield in process. The roof repair seemed off so had it checked out by another kia dealership and to my surprise there is hardware missing. They had my vehicle almost 6months, and after their 4th attempts on returning my vehicle to me I had enough and just accepted the horrible body work that was done, as well as the sunroof which is not aligned. More
by NEVERbuyKIAagain
Employees Worked With
March 28, 2018
Frankie Hollywood All Day as your salesman I went to Go see Frankie Hollywood and he hooked me up with 0% interest on my NEW SORENTO 2018 and helped me out of a bad situation in my current car I went to Go see Frankie Hollywood and he hooked me up with 0% interest on my NEW SORENTO 2018 and helped me out of a bad situation in my current car that I was upside down in. He really takes his time going over what the vehicle has. Most importantly he took his time and very patient in helping me HOW TO BUY A VEHICLE SMARTLY. THANK YOU HOLLYWOOD YOUR THE BEST!!!!!!! More
by Audra
Employees Worked With
Frankie Hollywood
