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Regal Kia Lakeland
Lakeland, FL
4,928 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,928 reviews
April 06, 2018
worst experience ever When you bring your vehicle in for service you don't expect it to be physically damaged. Well it did, not once but twice and on opposite sides of th When you bring your vehicle in for service you don't expect it to be physically damaged. Well it did, not once but twice and on opposite sides of the vehicle. To get the damaged repaired was an on going fight. end result, left with horrible paint job that is very noticeable. They also repaired my sunroof and replaced entire glass roof. Breaking windshield in process. The roof repair seemed off so had it checked out by another kia dealership and to my surprise there is hardware missing. They had my vehicle almost 6months, and after their 4th attempts on returning my vehicle to me I had enough and just accepted the horrible body work that was done, as well as the sunroof which is not aligned. More
by NEVERbuyKIAagain
Employees Worked With
March 28, 2018
Frankie Hollywood All Day as your salesman I went to Go see Frankie Hollywood and he hooked me up with 0% interest on my NEW SORENTO 2018 and helped me out of a bad situation in my current car I went to Go see Frankie Hollywood and he hooked me up with 0% interest on my NEW SORENTO 2018 and helped me out of a bad situation in my current car that I was upside down in. He really takes his time going over what the vehicle has. Most importantly he took his time and very patient in helping me HOW TO BUY A VEHICLE SMARTLY. THANK YOU HOLLYWOOD YOUR THE BEST!!!!!!! More
by Audra
Employees Worked With
Frankie Hollywood
March 28, 2018
Wonderful experience Greg was amazing I would totally recommend buying a car from him .Greg worked hard to get me into a 2018 kia Sorrento , even though I was upside down Greg was amazing I would totally recommend buying a car from him .Greg worked hard to get me into a 2018 kia Sorrento , even though I was upside down in my car that I had the team at kia made it work very happy ! More
by Tonya1988
March 27, 2018
Ask 4 Frankie Hollywood Amazing!!! Very easy and quick. Super friendly and no hassle does what he can to help you out and finds you a car that you will be happy with that fit Amazing!!! Very easy and quick. Super friendly and no hassle does what he can to help you out and finds you a car that you will be happy with that fits your budget. HIGHLY RECOMMEND you to see HOLLYWOOD !!!! More
by All123
Employees Worked With
Frankie Hollywood
March 21, 2018
Fantastic experience. Greg and all of the other staff that I work with at Regal Kia went out of their way including driving the car from Lakeland to Tallahassee to be deliv Greg and all of the other staff that I work with at Regal Kia went out of their way including driving the car from Lakeland to Tallahassee to be delivered. Greg did an outstanding job in explaining all of the features and was extremely helpful and personable. His exuberance and love for his job is obvious in the way he conducts himself. He's a fantastic representative for Kia and for Regal Kia his dealership. It was a pleasure dealing with him. More
by Neal E Forsman
Employees Worked With
March 19, 2018
Great experience. 2nd purchase from Greg, 3rd purchase from Kia all total. Hreat guy, honest, fair and friendly. Would suggest asking for Greg and tell them I sent you 2nd purchase from Greg, 3rd purchase from Kia all total. Hreat guy, honest, fair and friendly. Would suggest asking for Greg and tell them I sent you. Would suggest Regal Kia for sure. Buy local. More
by Davek54
March 17, 2018
Frankie Hollywood my salesmen Frank Hollywood took care of us and for us into a great looking car. Most importantly he listened to what we needed and took the time that was needed Frank Hollywood took care of us and for us into a great looking car. Most importantly he listened to what we needed and took the time that was needed to do things correctly. More
by Jack Welch
Employees Worked With
Frankie Hollywood
March 17, 2018
Frankie Hollywood Our Salesmen My salesman Frankie Hollyood really took the time to make feel comfortable. He also was very knowledgeable and helpful. He made me feel that I was his My salesman Frankie Hollyood really took the time to make feel comfortable. He also was very knowledgeable and helpful. He made me feel that I was his top priority. If you are looking for a vehicle you should cotact him at Regal Kia in Lakeland. More
by Jason10
Employees Worked With
Jason Harrison, Frankie Hollywood
March 15, 2018
Greg helped me choose the perfect car for me! Greg has helped me tremendously with buying my first car! He made sure I knew everything that I needed to know about the car before I even left, makin Greg has helped me tremendously with buying my first car! He made sure I knew everything that I needed to know about the car before I even left, making the technology so much easier to understand! He is an easy person to talk to, and one you can contact if you have questions later on about the car! I’m so happy with my first car purchase! More
by rachelg
Employees Worked With
March 15, 2018
See Greg for the best service and price! Few of my friends have purchased cars from Greg, he is the best. He works really hard to get anyone in a car, even if you think have poor or fair cred Few of my friends have purchased cars from Greg, he is the best. He works really hard to get anyone in a car, even if you think have poor or fair credit. Make sure you ask for Greg!!! More
by Colette
Employees Worked With
