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Regal Kia Lakeland
Lakeland, FL
4,921 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,921 reviews
October 31, 2017
2018 kia soul I was dealing with another dealership and was not going as good as I hoped .. I went to the website looked around and wound up talking Greg Schmidt a I was dealing with another dealership and was not going as good as I hoped .. I went to the website looked around and wound up talking Greg Schmidt and I told him I was an Hour and a half away he gave me good reasons to come there and worked out the deal over the phone and beat the other dealer. He guarenteed me that we would have everthing ready when we got there due to it was my daughter homecoming and we had to be home before she left. He kept his word even go the paper work done next store so we could get home before she left. Then he went way out of the way, we were is such a rush that I left stuff in my old car and did not realize until we we half way home to Oviedo. Greg said don't worry we will bring it to you. He arranged Monday to have everything delivered to me, that was above and beyond.I highly recommend Greg if you ever need anything I will recommend him to everyone I know... More
by Whandler
Employees Worked With
October 30, 2017
Frankie Hollywood was a great salesman, friendly, knowledgeable, and fair. He was very respectful of my 88 year old father. We got a good deal on a car we love. was a great salesman, friendly, knowledgeable, and fair. He was very respectful of my 88 year old father. We got a good deal on a car we love. More
by Andrea
Employees Worked With
Frankie Hollywood
October 28, 2017
GREĢ IS A GREAT SALES REP HE ALSO HAS A GREAG ATTITUDE Very good attitude and very knowledgeable about Kia vehicles. Very friendly and great personality. Very helpfull about new things about Kia.would refe Very good attitude and very knowledgeable about Kia vehicles. Very friendly and great personality. Very helpfull about new things about Kia.would refer him to my friends. More
by Sberenddenmk
Employees Worked With
October 27, 2017
Frankie Hollywood was awesome to deal with! He made our new car purchase a very easy process! I recommend you coming to see him! Thank you was awesome to deal with! He made our new car purchase a very easy process! I recommend you coming to see him! Thank you More
by Cindy Hicks
Employees Worked With
Jason Harris , Jason Harrison, Frankie Hollywood
October 26, 2017
Frankie Hollywood I just wanna say im impress Walking out of here with a 2017 this guy made sure all my problems with a bad dealer were gone.. Frankie Hollywood I I just wanna say im impress Walking out of here with a 2017 this guy made sure all my problems with a bad dealer were gone.. Frankie Hollywood I love you so much and I'm the happiest lady thank you for making my day !!!! More
by Cruz123
Employees Worked With
Frankie Hollywood
October 25, 2017
Great service and a 'great place to buy a car "The 2018 "Sorrento That My wife and I just bought... is a wonderful car.... This is the second car I have bought from Regal.... Greg Schmidt and Orla "The 2018 "Sorrento That My wife and I just bought... is a wonderful car.... This is the second car I have bought from Regal.... Greg Schmidt and Orlando Lopez were the best salesman I have ever dealt with. They were helpful at every turn of the experience.... they both were right there helping My wife and I ought and explaining how all the buttons worked. I had a 2015 Sorrento that I had bought off Greg a little over 2 years ago, and that is the reason I came back to him in order to trade up to a newer model.... We stopped on a weekday, and Gregg was out on sick leave. Orlando met us on the parking lot and was more than helpful even when I mentioned that I was looking for Greg. They both worked together very well and I am now the proud owner of My second KIA.... Jerry O Mills More
by Jerry Mills
October 25, 2017
Greg and Orlando are the best Greg and Orlando are great they know how to make you welcome and are very knowledgeable about the cars. They helped us get our phones connected and ho Greg and Orlando are great they know how to make you welcome and are very knowledgeable about the cars. They helped us get our phones connected and how to work the car. Will tell other people about them. More
by Sulyn2949
October 23, 2017
Frankie Hollywood Stress free, Frankie Hollywood was easy to work with. I was in a difficult situation Frankie made it happen and pleased with how he handled himself in Stress free, Frankie Hollywood was easy to work with. I was in a difficult situation Frankie made it happen and pleased with how he handled himself in every aspect. Frankie also helped me where other dealerships may have not. Thank you so much Frankie Hollywood it was pleasant and memorable dealing with you and I will refer Regal Kia 10 stars out of 5. More
by Marcia Dennis
Employees Worked With
Sean Bryant, Frankie Hollywood
October 20, 2017
Great Customer Service Had a great experience while trading in my car for a new Kia. Sales consultant, Frankie, and sales manager, Sean, were both helpful and attentive. The Had a great experience while trading in my car for a new Kia. Sales consultant, Frankie, and sales manager, Sean, were both helpful and attentive. They took their time to show us the car, and fairly work the numbers. Definitely please with these two gentleman. If you go to this dealership, definitely ask for them and say that Maikon B sent you. More
by Maikon B
Employees Worked With
Frankie Hollywood
October 20, 2017
Considerate & understanding Greg was very understanding and sensitive to our needs and situations. Everything was in our best interest. We definitely recommend him to everyone. Greg was very understanding and sensitive to our needs and situations. Everything was in our best interest. We definitely recommend him to everyone. A comfortable and non-pressure. More
by mousepatti
