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Regal Kia Lakeland
Lakeland, FL
5,103 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,103 reviews
May 22, 2019
Transmission service Lisa Guthrie did an excellent job!! Very good knowledge as a service advisor and courteous. Explains what type of service is required. She takes the t Lisa Guthrie did an excellent job!! Very good knowledge as a service advisor and courteous. Explains what type of service is required. She takes the time to answer your questions. Excellent employee!!! More
by Rjb
Employees Worked With
Lisa Guthrie
May 21, 2019
Service of my Corvette was excellent Jarrett and the service team listened to my concern/complaint and attempted to address it. I am satisfied that I will receive satisfaction to the iss Jarrett and the service team listened to my concern/complaint and attempted to address it. I am satisfied that I will receive satisfaction to the issue. More
by Hawki
Employees Worked With
Jarrett Schrom
May 21, 2019
Very satisfied with my service I’m Very satisfied with the service they provided me with, they were also very attentive to my needs and and explained everything very well Thank you I’m Very satisfied with the service they provided me with, they were also very attentive to my needs and and explained everything very well Thank you for an awesome service. More
by bsuazo85
May 19, 2019
Awesome, fast, patient service Sales rep was very patient, understood our needs on price and compatibility of vehicle. I sincerely feel he got us the very best deal possible Sales rep was very patient, understood our needs on price and compatibility of vehicle. I sincerely feel he got us the very best deal possible More
by Sherrill loves her kia
Employees Worked With
Steve Burgher
May 18, 2019
Bought at car in under 3 hours If you want an honest guy to get you into a new car at great prices come here and ask for Greg S. KIA has a good car for a fair price. If you want an honest guy to get you into a new car at great prices come here and ask for Greg S. KIA has a good car for a fair price. More
by Foxita77
Employees Worked With
May 18, 2019
Friendly Staff Always friendly, fast service. I have only had positive experiences at Regal. I purchased my vehicle from them in 2016 and I return when I need servic Always friendly, fast service. I have only had positive experiences at Regal. I purchased my vehicle from them in 2016 and I return when I need service. More
by JMitchell
Employees Worked With
Kevin Colley
May 18, 2019
Regal Kia Brought car for service to Regal Kia. Took some time but waiting area was comfortable. Mario was kind and timely. Good job done by all. Brought car for service to Regal Kia. Took some time but waiting area was comfortable. Mario was kind and timely. Good job done by all. More
by Jerm215
Employees Worked With
Mario Medina
May 17, 2019
Service was performed as requested It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. More
by john
Employees Worked With
Jarret
May 17, 2019
Great salesman and overall staff This was by far the best experience I have ever had at a car dealership. My salesmen Griffin was AWESOME! He made the process very smooth and met all This was by far the best experience I have ever had at a car dealership. My salesmen Griffin was AWESOME! He made the process very smooth and met all my exspectations. I am very much so satisfied in the service. More
by HarrisJ1
Employees Worked With
Griffin and Thomas
May 17, 2019
Great Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no recor Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no record of what my truck needed, the staff came and offered me more options that could be worked on. More
by P.A.Coaker
