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Regal Kia Lakeland
Lakeland, FL
4,890 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,890 reviews
February 27, 2016
New Vehicle Lyndsay, was the best to work with she treated me like family. I really appreciate her help with my new vehicle. Thank you, Lyndsay ! If you need a ne Lyndsay, was the best to work with she treated me like family. I really appreciate her help with my new vehicle. Thank you, Lyndsay ! If you need a new or used vehicle go see Lyndsay at Kia More
by Cathyjean
Employees Worked With
Lyndsay
February 16, 2016
Friendly and Courteous My husband and I have been purchasing vehicles for many years and we have never been in a more friendly and courteous dealership. Our salesperson Jose My husband and I have been purchasing vehicles for many years and we have never been in a more friendly and courteous dealership. Our salesperson Jose went above the call of duty. We came into the dealership with a problem caused by another dealership and between Jose, John and Cris they had this matter taken care of for us. The service department, of whom we didn't meet had to be just as great as they removed a hitch, replaced a hitch and a mobility lift not once but twice. We would and have already recommended this dealership highly. Even the folks not directly involved with us were very friendly. Jose is one outstanding individual in our book. Never pressured us at all. We thank all who were involved in our transition. More
by Johnsonn1958"
February 13, 2016
purchasing a used car Greg contacted me through the internet called me on the phone we talked about what I was interested in and he was very helpful in the finding their ca Greg contacted me through the internet called me on the phone we talked about what I was interested in and he was very helpful in the finding their car to fit what I wanted and needed it within my budget very nice polite professional salesman thank you very much More
by bill6920
February 05, 2016
Kia salesman helps me buy a Chevy I just bought a Chevy Malibu from Greg who is a Kia salesman at Regal Chevy & Kia. Loved the Kia but ended up picking the Malibu. Greg was great. He t I just bought a Chevy Malibu from Greg who is a Kia salesman at Regal Chevy & Kia. Loved the Kia but ended up picking the Malibu. Greg was great. He tried to get me the deal I needed even though I'm a little high maintenance! Very patient family man. I would highly recommend him and the dealership! More
by KJ
Employees Worked With
February 05, 2016
Best car buying experience Amazing buying experience they have gained me as a customer for life, Pete was hands down the BEST salesman I have ever encountered. He was not pushy Amazing buying experience they have gained me as a customer for life, Pete was hands down the BEST salesman I have ever encountered. He was not pushy and was very willing to show me what vehicles would work with my situation with no pressure at all. I did not ever expect that I would leave driving a new Camaro!!! Big John in finance was awesome as well, he made the finance part fun and exciting. I will recommend Regal Chevy to everyone I know looking for a vehicle. Go to Regal Chevy and ask for Pete you will not be disappointed!!!!! More
by Ben Dixson
Employees Worked With
Pete
January 31, 2016
Very Satisfied Our experience at this dealership was great, NO pressure, we are very satisfied, we have purchased a lease car here two years ago and had a great expe Our experience at this dealership was great, NO pressure, we are very satisfied, we have purchased a lease car here two years ago and had a great experience then also. We will highly recommend Greg Schmidt to all of our friends looking for a great car! Thank You Greg! More
by 2jaspercat2
Employees Worked With
January 29, 2016
Very Professional and experienced Dealer It was my pleasure to be served by Cody Hicks today. He was very Professional and polite. He took care of everything in a timely manner. He provided It was my pleasure to be served by Cody Hicks today. He was very Professional and polite. He took care of everything in a timely manner. He provided me with the perfect used car. I fell head over heels in love with the car. Thanks Cody for a job well done!!!!!! More
by Scobbs54
Employees Worked With
Mike and Trent, Cody Hicks
January 23, 2016
One of the best experiences First time buying a new car and it was a very pleasurable experience. Box was a great salesman and very accomidaing. The servicing is always great. First time buying a new car and it was a very pleasurable experience. Box was a great salesman and very accomidaing. The servicing is always great. More
by Ahutto117
Employees Worked With
Ed Box, Glenn Rusin
January 22, 2016
Great Dealership! I just traded up to a new KIA Optima Hybrid and I was treated VERY WELL. They bent over backwards to make sure I was completely satisfied. I will use I just traded up to a new KIA Optima Hybrid and I was treated VERY WELL. They bent over backwards to make sure I was completely satisfied. I will use them for ALL my auto needs. More
by Jesusadoresme444
Employees Worked With
Sales: Hunter Jayne; Finance: Glen "POPS" Rusin, Glenn Rusin
January 20, 2016
Worst experience ever! If I could give a negative review I would. They fill you with false promises of deals they can't keep, smile and laugh with you about how wonderful li If I could give a negative review I would. They fill you with false promises of deals they can't keep, smile and laugh with you about how wonderful life will be with this new car that you find out later isn't really yours, then let weeks pass by before calling you to threaten with police coming to your door to pick your car up. It may be legal (read it in the contract latter)but it is so unethical the way they do business! You're left finding words to explain to your kids why this place is so unfair and on foot having to find ways around because THEY couldn't find a way to get you the financing THEY promised! I will never go there again, and I suggest you keep your distance. They are LIARS! More
by over it
