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Regal Kia Lakeland
Lakeland, FL
4,887 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,887 reviews
January 12, 2016
Kia service Great Kia service always friendly helpful and very quick. Advisors are always nice and mechanics are always clean. And a free car wash and vacuum is a Great Kia service always friendly helpful and very quick. Advisors are always nice and mechanics are always clean. And a free car wash and vacuum is a great way to top it off More
by Marcmcconville
Employees Worked With
Rebecca Wells
January 10, 2016
First new vehicle...GREAT EXPERIENCE! I had a terrific experience at Regal Chevy. Rick and Kristen treated my brother and I great, I really appreciate their willingness to make things ri I had a terrific experience at Regal Chevy. Rick and Kristen treated my brother and I great, I really appreciate their willingness to make things right and get me a good deal for my first vehicle. I live pretty far to be a regular customer at Regal, but if I'm ever in Lakeland I will be sure to stop by. I appreciate their team making it worth it for me to drive up to get the truck I wanted! More
by jamesrsantoro
Employees Worked With
Rick Gaddis, Kristen T.
January 07, 2016
Love this place! This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle This is the second vehicle we have purchased from Lakeland Regal Kia and we truly appreciate the customer service, the concern to make sure my vehicle is safe, (as I Drive for a living,) and their integrity. I always receive service with a smile, they do their best to keep the facility clean and they even provide free snacks! The service department is beyond phenomenal and I genuinely can't say enough about each of them. Jeff, Jason and Glen are Da Bomb! More
by Blessed
January 07, 2016
Amazing service once again! Greg is the only person I've ever delt with buying cars. I have bought 3 with his help once the last 5 years and have always left happy! I will conti Greg is the only person I've ever delt with buying cars. I have bought 3 with his help once the last 5 years and have always left happy! I will continue to come back to Regal Kia to deal with Greg for my future car purchases. Thanks, Anni Hester More
by Anni1984
Employees Worked With
January 04, 2016
New Purchase Much thanks to Cody Hicks at Regal Kia Lakeland! First impression stellar. Nice, firm hand shake, which any woman can appreciate. His patience with Much thanks to Cody Hicks at Regal Kia Lakeland! First impression stellar. Nice, firm hand shake, which any woman can appreciate. His patience with me sealed the deal. Thanks again, Cody. Keep up the good work, Kid! More
by sharbitz
Employees Worked With
Cody Hicks
January 03, 2016
Greg is the best! Greg was awesome to work with! Super nice and friendly and found me the exact car I was looking for. He and the finance team at regal made the process Greg was awesome to work with! Super nice and friendly and found me the exact car I was looking for. He and the finance team at regal made the process easy and fast. I would recommend Greg and this dealership to anyone looking to buy a new or used car. More
by AOtero1
Employees Worked With
January 02, 2016
AWESOME!!! Greg did an amazing job helping my friend and I. We both purchased our cars through him so he was doing double duty. He did a great job satisfying our Greg did an amazing job helping my friend and I. We both purchased our cars through him so he was doing double duty. He did a great job satisfying our needs. I would highly recommend anyone looking for a new car to go see Greg at Kia Regal. More
by abrown3
December 30, 2015
Poor dealer sales policies My purchase of a KIA Forte started as a referral from COSTCO. Initially, the model I wanted to purchase seemed to be going well. However, my wife wa My purchase of a KIA Forte started as a referral from COSTCO. Initially, the model I wanted to purchase seemed to be going well. However, my wife wanted a white version. The white model was more expensive due to additional options - which was OK. The purchase went downhill because of dealer added costs of $2,899.00: A lifetime power train warranty which started after the car was 10 years old (and required inspections as the car aged), service loaners, pin stripe, lifetime nitrogen tire fill, 24 hour roadside assistance and free car wash with service. I regret not walking out. I wanted none of these add-ons. Granted the minimal pin striping was already on. So what would the striping (which were most likely be decals) be worth? I live an hour and a half away and I am in New England 5 months a year so the other add-ons were useless. Much arguing later, the dealer add-on costs were reduced by approx. $1,450.00 (a $500 bump-up in my trade in value and about $900.00 reduction for the dealer add-ons). Again, I should have walked out, but my wife wanted the white model. February 6, 2016: It is with appreciation, that I make clear that Royal Kia has contacted me and has made a considerable effort to make me satisfied. More
by Disappointed Customer
Employees Worked With
Cody Hicks, Greg Manautou
December 29, 2015
Went for oil change, left with a new car I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found I took my Kia Soul in for a routine oil change. While I was waiting, I decided to go look around at the new cars, who can resist looking? So, I found a pretty new Soul. Fadhil came out and asked me if I had been helped and from there it was an exciting experience. Fadhil worked hard to get me into the new Kia that worked with my budget. Lakeland Kia always takes care of my Kia. Please give them a try. More
by Puppyfarm12
Employees Worked With
Fadhil Zein
December 29, 2015
Mike Harp Upon arriving at the dealership we were greeted with a nice guy with a pleasant smile. Mike Harp made or experience one to remember and made sure we w Upon arriving at the dealership we were greeted with a nice guy with a pleasant smile. Mike Harp made or experience one to remember and made sure we walked out the door with the price we originally said at the very beginning. He worked hard to make that happen and was a great guy! More
by Sryan3422
Employees Worked With
Mike Harp
