Regal Kia Lakeland

Kia Soul SStephen was polite and the dealership was clean and organized. All employees were nicely dressed and helpful. The only problem we encountered was wit SStephen was polite and the dealership was clean and organized. All employees were nicely dressed and helpful. The only problem we encountered was with the registration process, which caused a long wait because of the confusion. Also, the color wanted was not available in trim selected. More

Leasing a new car Greg Schmidt was very helpful and informative. He knows his cars!!! I would buy another car from him as well as send my friends to him. Greg Schmidt was very helpful and informative. He knows his cars!!! I would buy another car from him as well as send my friends to him. More

Great dealership Jose Ruiz, is a excellent salesperson. He patiently explained all the features and details of purchasing my Kia Sportage. I would highly recommend Jos Jose Ruiz, is a excellent salesperson. He patiently explained all the features and details of purchasing my Kia Sportage. I would highly recommend Jose and this dealership. More

Went in just wondering and came away with a great deal Sam Rager did an outstanding job of fulfilling our needs. Didn't think we would be able to make a purchase but came away with a price that could fit i Sam Rager did an outstanding job of fulfilling our needs. Didn't think we would be able to make a purchase but came away with a price that could fit into our retirement lifestyle. He listened to our needs and offered great suggestions. We were looking at other dealerships makes and models but am so happy that we have the soul. Thank you so much regal Kia of Lakeland and Sam. Ed Marshall Lakeland Fla More

good experience Nicole was a great salesman. He was not a high pressure and treated us very well. The manager even shared a part of his lunch with me. Nicole was a great salesman. He was not a high pressure and treated us very well. The manager even shared a part of his lunch with me. More

Out of this world heavenly thank you so much I initiated my inquiry via email and Internet with Craig internet manager by the very next day have my trades confirmed with sam drove off in my brand I initiated my inquiry via email and Internet with Craig internet manager by the very next day have my trades confirmed with sam drove off in my brand new 2016 kia off the red carpet no problems everything fabulous Tara the service staff everyone totally awesome I will recommend you forever I'm already sending referrals and thank you Sal Campisi when you say yes we pay less God bless Stephanie Dru More

Best Sales Staff in Town Our salesperson, Cody Hicks was excellent! I would recommend him to everyone who wants to deal with an honest, patient and above board salesperson. Our salesperson, Cody Hicks was excellent! I would recommend him to everyone who wants to deal with an honest, patient and above board salesperson. He asked great questions, listened to our concerns, and fought to get us a great deal!! Best sales experience we have had since the last vehicle we purchased.. which, by the way, was at Regal Kia Lakeland!!!! More

Not Fully Made Aware! Unfortunately for me, I am disappointed, because I was not made fully aware. It was not clearly disclosed to me that I would continue to have to make Unfortunately for me, I am disappointed, because I was not made fully aware. It was not clearly disclosed to me that I would continue to have to make payments on the car I traded in - a 2013 Kia Soul - as part of the contract. I am paying an outrageous amount of money nearly $35,000 over a 75 months period of time on the contract for my 2015 KIa Soul. Nearly $12,000 carried over from 2013 Kia Soul. It doesn't seem right that I am still paying on a car that is not sitting in my driveway. Now, I owe for two cars instead of for one. Someone else will be driving that 2013 KIa Soul and will be paying for it too! Seems unfair to me. And I wonder if this is a customary practice? I feel as though I was gipped as a first time new car buyer with a trade in. I am partly responsible for the misunderstanding, but I am also fully aware that I was not cautioned, advised, or invited to the full disclosure before signing. I would not have bought, if I had known this. More

Stress Free Car Buying John Rios rocks! After a car accident and a stressful week dealing with insurance companies, I was dreading car shopping. Thank you Orlando and John f John Rios rocks! After a car accident and a stressful week dealing with insurance companies, I was dreading car shopping. Thank you Orlando and John for making my new car purchase seamless and with zero stress! More

Excellent service. Our kia was totalled and the guys at Regal could not be more helpful. The worked really hard to not only sort us out with a new car but also worked wi Our kia was totalled and the guys at Regal could not be more helpful. The worked really hard to not only sort us out with a new car but also worked with the insurance company to get the old car collect from them. Special thanks to Orlando Lopez for all of his hard work. I really do suggest if you need anything you ask for him directly. More