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Regal Kia Lakeland
Lakeland, FL
4,913 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,913 reviews
October 23, 2015
Excellent service. Our kia was totalled and the guys at Regal could not be more helpful. The worked really hard to not only sort us out with a new car but also worked wi Our kia was totalled and the guys at Regal could not be more helpful. The worked really hard to not only sort us out with a new car but also worked with the insurance company to get the old car collect from them. Special thanks to Orlando Lopez for all of his hard work. I really do suggest if you need anything you ask for him directly. More
by StellaD
Employees Worked With
Orlando Lopez
October 21, 2015
Greg Schmidt This is the 3rd Kia Sedona that my wife and I have purchased with this being the second one from Greg (he would have had the 3rd one to if he would ha This is the 3rd Kia Sedona that my wife and I have purchased with this being the second one from Greg (he would have had the 3rd one to if he would have been there that day) and I cannot say enough nice words about him. Very trustworthy and honest. He helped us out with all of the paperwork and actually listened to what we wanted to do. He didn't push us in any way shape or form. If you need a new Kia, this is the man to see. We will see him in another 5 Yeats or so to buy another vehicle. More
by Jeffs454
Employees Worked With
October 19, 2015
Great experience We had only stopped in to find out why our keys were not working correctly for our Kia Soul. We were immediately greeter by every person we interacted We had only stopped in to find out why our keys were not working correctly for our Kia Soul. We were immediately greeter by every person we interacted with. They are a very friendly service and if we had any questions they found the right answer for us. Our salesman Paul Henchey was friendly, knowledgeable and made sure he worked hard to get our payment price. He introduced us to the service department personnel and made sure the car was detailed and full of gas before we left. Follow up calls from Paige were appreciated and so far we are thrilled with our updated Kia Soul. Thanks Regal Kia More
by Cathy
Employees Worked With
Paul Henchey and Paige
October 17, 2015
Awesome I really appreciate the customer service I received from Greg and the entire Kia family. I would recommend regal Kia of Lakeland to anyone looking for I really appreciate the customer service I received from Greg and the entire Kia family. I would recommend regal Kia of Lakeland to anyone looking for a new car. More
by Kells80
October 16, 2015
Best Buyinh experience ever!!! I had the pleasure of meeting Greg Schmidt yesterday and to my surprise Geg exceeded my expectations. I can honestly say this is the first time I have I had the pleasure of meeting Greg Schmidt yesterday and to my surprise Geg exceeded my expectations. I can honestly say this is the first time I have had a Salesperson take time out to meet my family's need. I highly urge anyone that is in the market for a new vehicle to go down to Regal Kia and ask for Greg Schmidt More
by Willy527
Employees Worked With
October 16, 2015
GREAT EXPIERENCE We recently purchased a Kia Sedona. This is our 3rd purchase from this dealership. Ed Box is a great salesperson. We have used him with all our purc We recently purchased a Kia Sedona. This is our 3rd purchase from this dealership. Ed Box is a great salesperson. We have used him with all our purchases. Thank you for always being helping. More
by Ricky
Employees Worked With
Ed Box
October 16, 2015
bought a new car for the first time We recently bought a new car for the first time from Greg. He was very helpful with everything and made it easy for us. And he was very patient with We recently bought a new car for the first time from Greg. He was very helpful with everything and made it easy for us. And he was very patient with my hundred questions that my small children and I asked. Would definitely buy from him again. He also helped us get the most bang for our buck with our new optima. Thank you Greg!! More
by gritsyomama
October 15, 2015
not easily persuaded, but I used to be in the dealership scene (8 yrs in Honda) so ive seen it all and I'm usually not easily impress with salesmanship, but I'm compelled to wr I used to be in the dealership scene (8 yrs in Honda) so ive seen it all and I'm usually not easily impress with salesmanship, but I'm compelled to write this honest review as it is worth praises. I was amazed by the professionalism of the staff, Greg my salesperson and his managers Cris and Mike...thank you guys...I'm sure to send everyone your way. More
by ramon214
October 14, 2015
Fantastic service Bought a new Kia Sorento from salesman Greg Schmidt . The man was very knowledable about the Kia vehicles. Love what I bought. If you want a honest Bought a new Kia Sorento from salesman Greg Schmidt . The man was very knowledable about the Kia vehicles. Love what I bought. If you want a honest sales go there. More
by happyfeet2015
Employees Worked With
Other Employees :
Greg Schmidt, Cris Aviso, John Rios, John Rios
October 12, 2015
My new Forte! I'm very happy with my new Kia Forte. Every one is very friendly. My salesmen, Fadhilah Zien, Paul Gornoski and their Finance manager Cris Aviso.. tre I'm very happy with my new Kia Forte. Every one is very friendly. My salesmen, Fadhilah Zien, Paul Gornoski and their Finance manager Cris Aviso.. treated with respect. I really recommend Regal Kia who is looking into their future. Thank you Regal Kia! More
by lpereira77
