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Regal Kia Lakeland
Lakeland, FL
5,050 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,050 reviews
July 19, 2015
recent experience Very pleased how we were treated , never pressured. seemed to do what was needed to locate the car I wanted, love my new Kia .. thanks Fadhilah Very pleased how we were treated , never pressured. seemed to do what was needed to locate the car I wanted, love my new Kia .. thanks Fadhilah Zein More
by gladys
Employees Worked With
Fadhilah Zein
July 18, 2015
Just bought my first car, amazing experience! I have to give a big THANK YOU to James Bennett, he helped me buy my very first car. I went in with a price maximum that I could afford, and he talked I have to give a big THANK YOU to James Bennett, he helped me buy my very first car. I went in with a price maximum that I could afford, and he talked me through the process. We started by getting me pre approved first that way I didnt set my heart on a car before I was approved. I was approved and we moved onto the lot. I looked a lot on line before going in, so i ended up going in, and fell in love with the 2014 Ford Fiesta. He helped me through all the paper work with financing and what not and setting the car up. I came in the next day after we found a bank, and I came in completed all my paper work, while my car got cleaned and all the oils were replaced. He was an absolute gem throughout the entire process. He answered any questions I had, and he made a nerve wracking experience for a first time buyer, very comfortable. I would definitely recommend him for any one that needs any help with finding a car! He was very honest with me, and was a great help to me. Thank you James! More
by Ksircy
Employees Worked With
Jams Bennett
July 08, 2015
Recent purchase experience We are extremely excited (and overwhelmed :-) ) with our new Sorento purchase! That being said, Sam made our experience extremely pleasant! He is fr We are extremely excited (and overwhelmed :-) ) with our new Sorento purchase! That being said, Sam made our experience extremely pleasant! He is friendly, personable; quite knowledgeable about the car, always able to answer our questions. We did have to wait awhile on the financing side due to unexpected short staffing, but Sam was friendly and patient letting us know we were not forgotten (thank you fella [so sorry, can't remember your name] in the Chevy Finance Dept for getting us on the road=teamwork!)! We would recommend Sam to anyone seeking to buy a new vehicle. More
by S&K Murray
Employees Worked With
Sam Rager
July 06, 2015
thanks My husband and I are happy with our new Kias. Paul was great to work with. He was friendly and patient. The finance guy was efficient while thorough. My husband and I are happy with our new Kias. Paul was great to work with. He was friendly and patient. The finance guy was efficient while thorough. We would recommend Regal Kia to anyone interested in a safe, fun car. More
by new2kia
Employees Worked With
Paul
July 05, 2015
Buying/Leasing a Kia Soul The Sales person was very helpful. However, he should be empowered to make decisions/negotiations without going back and forth to management. The pr The Sales person was very helpful. However, he should be empowered to make decisions/negotiations without going back and forth to management. The process took too long. An appointed date was set for me to pick up the car as I would be out of town. I requested that all paperwork and the car be ready at that appointed date, but I still had to wait over 2 hours. Additionally, because of the delay and a problem with loading software on my I-phone, I had to set another appointment to return to complete/finish instructions on the operations of the car (GPS, Bluetooth, Radio, etc.). More
by redsoul2015
July 02, 2015
excellent experience I had an absolute excellent experience with Greg ..he helped me buy my first car and went above and beyond my expectations he had the best customer se I had an absolute excellent experience with Greg ..he helped me buy my first car and went above and beyond my expectations he had the best customer service and am very happy with the service that regal KIA provided me ..I totally reccomend anyone who wants to buy a new vehicle go to regal KIA and ask for Greg :) More
by magana1993
Employees Worked With
June 30, 2015
A WORLD of THANKS Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me beh Thanks Mr.John Hyde for making me feel like family.I was in for a quality service repair on a Chevy HHR and you did an awesome thing,you placed me behind the wheel of new and safe CHEVY EQUINOX,great gas miliage.GOD BLESS REGAL CHEVEROLET. Happy 4th 2015! More
by MR.Earl
Employees Worked With
I am not good with names,so I thank the whole team for making me feel at home.
June 24, 2015
Greg at Kia Greg never tried to pressure me to buy anything I didn't want. He helped me get the Sorento I wanted. Better than Anywhere else. Greg never tried to pressure me to buy anything I didn't want. He helped me get the Sorento I wanted. Better than Anywhere else. More
by killrblueyz1
Employees Worked With
June 18, 2015
Best Experience Ever! This was the best car buying experience I have ever had! Our salesman GREG SCHMIDT was phenomenal! We told him what we were looking for and our budget This was the best car buying experience I have ever had! Our salesman GREG SCHMIDT was phenomenal! We told him what we were looking for and our budget and he made it happen. No hassle, no high pressure sales tactics or fast talking. Just down to earth genuine good guy who cared about helping us get the car we wanted. I will go back to Regal Kia when I need a new car and talk to GREG again and refer him to everyone I know! More
by Crystal B.
Employees Worked With
June 17, 2015
No hassle!!! I would say hands down the experience that I had was Spectacular! I was not haggled or hassled I felt like I was being heard and I received what I wan I would say hands down the experience that I had was Spectacular! I was not haggled or hassled I felt like I was being heard and I received what I wanted. Being that this was my second purchased at this dealership I won't hesitate to recommend my friends, and their friends to Greg S. (Salesman) he is professional, knowledgable, and pays attention to details. Overall, I am satisfied and I don't have buyer's remorse! More
by #Classy
