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Regal Kia Lakeland

Lakeland, FL

4.5
5,046 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,047 reviews

March 12, 2015

Great place, Great Staff I went in Friday night just to get an idea, came back Saturday to make my purchase! Everyone was exceptionally nice and understanding. They helped me More

by asullivan2354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sales: Cody Hicks, Jose Ruiz ; Finance: Eric ; Relations: Jessica
Apr 01, 2015 -

Regal Kia Lakeland responded

Congratulations on your new car! Thank you for your recommendations and your awesome review!

March 09, 2015

The fast & furious! Got the job done quickly Excellent dealership and customer service. One of the easiest sales ever and we have purchased many cars. Would highly recommend Regal KIA to everyo More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and Jennifer., Mike Galloway
Apr 01, 2015 -

Regal Kia Lakeland responded

We are so glad you received exceptional service! Thank you for your business and your review!

March 05, 2015

Best Car Buying experence EVER! Usually buying a car can be a stressful event! I experienced quite the opposite when I visited Regal Kia a few days ago! Upon arriving I was given a g More

by Tebowfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Dumeng, Mike Galloway
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you for your review! We are so glad you had a stress free experience! We never want our customers to feel pressured so we are ecstatic that we were able to deliver a comfortable experience!

March 01, 2015

Just Like Family I have been dealing with Regal KIA before it was Regal KIA in Lakeland FL. Dealing with Greg Schmidt is like sitting down with family. The dealership More

by markydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Smouse
Apr 01, 2015 -

Regal Kia Lakeland responded

Wow thank you so much!! Congratulations on your new vehicle! We are so glad you enjoyed your Regal Experience!

March 01, 2015

Made the process so much easier I struggled to pick a car that met my needs and my budget. Greg Schmidt was so patient and friendly. Definitely will go back. He took the time to More

by caclawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! We know how important it is to stay within your budget so we are so glad we were able to deliver!

February 28, 2015

Meeting my needs I want to say what an AWESOME experience working with Greg Schmidt definitely not the cliche of the "Car Salesman " he definitely will get my next pur More

by Denise C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review Denise! We are so proud of Greg and the experience he continues to deliver to his customers!

February 27, 2015

It was great everyone was very nice and helpful Husband left Cris Aviso out of his review. We want to thank him for being a great help very nice person. Thanks to everyone there we will recommend More

by sulyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Sulyn, Thank you so much for including our awesome manager! Thank you for your business!

February 27, 2015

Friendly, helpful and professional! I rate Regal Kia 5 Stars across the board. We have worked with Greg Schmidt for each member of our family and have now coordinated the sales/leases o More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone we came in contact with was friendly, professional and helpful.
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review John! Greg is awesome and we are so glad he took such great care of you!

February 27, 2015

So pleased, we just bought our 5th car! We are very happy with Regal KIA! Greg Schmidt has been our more than just a salesman - he is a friend who has our best interests at heart. Because th More

by Kristin Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose, John Rios
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your business and review Kristin! Your loyalty is what makes us happy to deliver such great service to our customers!

February 26, 2015

Very Satisfying Experience It was extremely easy to find the car that would fit our needs at Regal Kia. Everyone was knowledgeable and helpful, eager to make our visit there as More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry, Jennifer Dennis, Sam Rager
Apr 01, 2015 -

Regal Kia Lakeland responded

Jeff, thank you so much! We are so glad our staff was so helpful in your selection process. We apologize for the amount of time it took, we are making changes every day to make the processes faster for our customers. We know your time is valuable so thank you for letting us know and we promise to make changes!

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