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Regal Kia Lakeland

Lakeland, FL

4.6
6,249 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,249 reviews

October 22, 2026

my experience was great Brook answered all our questions she made it fast and easy More

by olgahernandez31
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Deane
Oct 22, 2026 -

Regal Kia Lakeland responded

Knowing your purchase of a new Kia Sportage went smoothly is rewarding. We’re glad Brooke could answer all your questions and make the process fast and easy. Your five-star rating means a great deal to our team.

October 22, 2026

Love the new building. Lots of space to sit and relax while waiting for service to be done. More

by Makaveli2oo4
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Oct 22, 2026 -

Regal Kia Lakeland responded

Our service team enjoyed providing a relaxing environment in our new building while working on your Kia Soul. Hearing that the space helped you feel at ease means a lot to our team.

October 22, 2026

It was excellent, except for something was missing You didn't have software to fix my Telluride More

by tijachris
Recommend Dealer
Yes
Employees Worked With
Miguel, I think so
Oct 23, 2026 -

Regal Kia Lakeland responded

Chris, we appreciate your comments regarding the software needed for your Telluride and will review this with our team at Regal Kia!

October 20, 2026

Misty did a great job with the service I needed for the Kia Great Job Misty! More

by jamieli2000
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Oct 20, 2026 -

Regal Kia Lakeland responded

Your praise of Misty’s service means a lot to us. We’re glad she could take care of the service you needed on your Kia Soul so well.

October 20, 2026

As usual, the service and treatment is fantastic. I'm very happy to do business with you guys. More

by Heriberto
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Oct 20, 2026 -

Regal Kia Lakeland responded

Knowing that our service and treatment consistently impress you is rewarding. We’re grateful for your continued business, and our service team looks forward to keeping your Kia Sportage running smoothly.

October 19, 2026

Everyone was professional and polite. Kept me informed of what they found and needed fixing. More

by jjudahlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Regal Kia Lakeland responded

Honest communication is at the heart of how our service team operates. Hearing that you felt informed about needed repairs and found our team professional and courteous means a lot to us. Thank you for trusting us with service on your Kia Soul.

October 19, 2026

Service was exceptionally quick. Misty was a wonderful service coordinator. She was friendly, efficient, and explained everything well. More

by angela.shanks
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Oct 19, 2026 -

Regal Kia Lakeland responded

Hi Angela, knowing you are satisfied with our service and Misty's assistance brightens our day. Thank you for choosing Regal Kia! Safe travels!

October 18, 2026

It took way too long to purchase a vehicle from your dealership. The process was way to time consuming and know there could explain why. More

by wilbuchanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank was the salesperson who assisted me. He did a very nice job.
Oct 19, 2026 -

Regal Kia Lakeland responded

We appreciate you taking the time to share your feedback about your vehicle purchase, and we're sorry to hear it didn't meet your expectations. If there's anything else you would like to share, please reach out to me directly at your convenience. Thank you, Alaina Southern - Customer Experience Manager - (863) 333-4633

October 17, 2026

Extremely nice, very helpful and very knowledgeable Cole made buying my car a great experience More

by Mariposa171
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
Oct 18, 2026 -

Regal Kia Lakeland responded

Mari, we appreciate your shout-out to Cole at Regal Kia. See you next time. Safe travels!

October 17, 2026

Everything great! Great service and very fast! Miguel was amazing! Very caring and great customer service More

by jandresrosario
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 17, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for sharing your appreciation for Miguel's exceptional service! We hope to welcome you back again soon. Safe travels!

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