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Regal Kia Lakeland
Lakeland, FL
5,978 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,978 reviews
July 04, 2026
Jorge was an excellent sales rep I don't like the treat of the managers but the sales rep Jorge was awesome of the managers but the sales rep Jorge was awesome More
by carmen.julie53
Verified Customer
July 03, 2026
Luke provided an outstanding experience from start to finish. He was knowledgeable, professional, and never made me feel pressured. He took the time to answer all of my questions, made the entire process finish. He was knowledgeable, professional, and never made me feel pressured. He took the time to answer all of my questions, made the entire process smooth and stress-free, and truly went above and beyond to make sure I was happy with my purchase. I highly recommend asking for Luke if you’re looking for excellent customer service and a great car-buying experience! More
by Ashleymkbgroup
Employees Worked With
Luke
July 03, 2026
Awesome dude made purchasing a 2026 vehicle real easy! 💯will definitely come back for another purchase 💯will definitely come back for another purchase More
by Rosalesj813
Employees Worked With
July 02, 2026
Dealership responded quickly to my inquiry and gave me a fair price. Excellent customer service. Make sure to ask for Nathan in sales and Jeremy in service. fair price. Excellent customer service. Make sure to ask for Nathan in sales and Jeremy in service. More
by Jackie.capote
Employees Worked With
Other Employees :
Nathan with sales and Jeremy with service
