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3,304 Reviews of Regal Kia Lakeland - Service Center
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August 08, 2025
Recalls should take top priority. A customer should not have to sit there for over two hours because Kia has had so many recalls. This was my third time. A customer should not have to sit there for over two hours because Kia has had so many recalls. This was my third time. More
by michelledoorey71
Verified CustomerEmployees Worked With
None of the people I worked with are even shown here
August 08, 2025
Great service department and service advisors. I was unhappy with the way my requested service appointment was handled. Car needs service (under warranty) but there’s no answer or help about a ren I was unhappy with the way my requested service appointment was handled. Car needs service (under warranty) but there’s no answer or help about a rental car so I’m unable to get service done. More
by ladycofield0210
Employees Worked With
August 08, 2025
Clean and comfortable seating. Like be able to have water or a snack. Staff friendly and was able to keep me updated. Like be able to have water or a snack. Staff friendly and was able to keep me updated. More
by DEBBIEMS310
Employees Worked With
August 07, 2025
Estimated service would be complete between 1 1/2 to 2 hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. More
by donninisuz
Employees Worked With
August 06, 2025
Misty is very friendly and knowledgeable. She went above and beyond regular customer service to make sure I was picked up when asked. She went above and beyond regular customer service to make sure I was picked up when asked. More
by tracyrickrob6
Employees Worked With
August 04, 2025
I was supposed to have my tires rotated but it wasn't done. No response. done. No response. More
by asherjazzy
Employees Worked With
August 02, 2025
We’ll never got text messages about the work needed on the car until I called and to check on my vehicle the car until I called and to check on my vehicle More
by jeffcinwilliams86
Employees Worked With
August 02, 2025
Had appt for 7000 mile checkup and tire rotation. I guess because it was an EV they did not have to do checkup and I waited over 2 hrs for a tire rotation. So much for an appt. I live in Dade City an I guess because it was an EV they did not have to do checkup and I waited over 2 hrs for a tire rotation. So much for an appt. I live in Dade City and drove almost 2hrs round trip for this non-service appt. I could have had my tires rotated at a local tire shop. Obviously an appt means nothing to your service dept. I will not reccomend to anyone. More
by Rick
Employees Worked With
Anaelise
August 01, 2025
Amy was extremely friendly and knowledgeable regarding our questions on the Kia product line. She made the purchase of our 2 Kias as efficient as possible. our questions on the Kia product line. She made the purchase of our 2 Kias as efficient as possible. More
by karenovitt
Employees Worked With
Amy Claxton
August 01, 2025
They were very nice, they explained everything to me the help also was very nice and friendly. Very positive experience there help also was very nice and friendly. Very positive experience there More
by mahand denise
Employees Worked With
