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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,630 Reviews

2,630 Reviews of Regal Kia Lakeland - Service Center

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June 16, 2024

Regal Kia has been my go to dealership since my family and I moved to central Florida. We always get a fair deal and unbelievable customer service. Many thanks to the entire team, y’all rock! More

by gregb31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Keep trying tell me services I don't need! Highly offended. Had this same problem on my last visit. I went on for a recall. More

by FRANCINEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

The service center does not do a good job to follow up with the customers! More

by Yammi Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genesis Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Great service, fast and efficient! Kept me updated the whole time. Everyone was super friendly! More

by LEXIGODWIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Came in for an oil change and tire rotation. I was told a 100 point inspection would also be done. We'll I am not sure what was done because my coolant reservoir is still at minimum and my tire More

by jsk.brown
Recommend Dealer
No
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

I am very pleased with the service that was provided. I always receive prompt service at Regal Kia. Genesis was very helpful in getting me taken care of on my recent visit More

by fmdevescovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

June 13, 2024

They took good care of me. They kept me informed throughout my service. Thank-you More

by BAUMANN MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

June 13, 2024

Great service for what was needed and the recommendations were on point. Got everything I wanted taken care of. Also no pushy sales tactics. More

by ejm31623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

June 11, 2024

Kelsey always give great customer care I think she deserves a bonus,as she is an asset to regal More

by LTLsiseH3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Regal Kia Lakeland responded

Thank you.

June 10, 2024

Regal has treated me well. I have 2024 Teluride my wife drives and I purchased a 2024 Silverado. Service from Misty has been fantastic! More

by jay310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Regal Kia Lakeland responded

I hope you are loving both vehicles! Thank you!

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