Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,130 Reviews of Regal Kia Lakeland - Service Center
Sort by
May 31, 2025
I am so blessed to have a service representative like Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are Misty. She is very kind, patient, and hard working. Her customer service is beyond awesome and she goes the extra mile to make sure her customers are taken care of with the utmost courtesy and respect. Thanks Misty for everything. More
by LOVELYG101
Verified CustomerEmployees Worked With
May 31, 2025
My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More
by gelpi69
Employees Worked With
May 31, 2025
Service department is always welcoming, courteous, and get things done. Thank you guys so much for taking care of my car. get things done. Thank you guys so much for taking care of my car. More
by veteranswhothrive
May 30, 2025
Jeremy met me at the maintenance ramp as I pulled in . He had my appointment ready , showed me to the waiting area and took charge of the car. He reviewed the work to be done and got the process started He had my appointment ready , showed me to the waiting area and took charge of the car. He reviewed the work to be done and got the process started in a friendly and efficient manner. The work did not take long and Jeremy came out and consulted me on the recommendations concerning the car. Over all the appointment was on time, the work was done quickly and the personnel I dealt with were friendly and cheerful. The waiting area was clean and comfortable. More
by kd1235
Employees Worked With
May 30, 2025
Pablo was an awesome sales person. He understood the assignment. I’m a happy customer. He understood the assignment. I’m a happy customer. More
by shalanaspeight
May 30, 2025
Dealership is amazing, always great customer service. Jermey my advisor was amazing. Demyia provided excellent service as well Jermey my advisor was amazing. Demyia provided excellent service as well More
by toviyon
Employees Worked With
May 30, 2025
Great customer service and they always ask if I have any questions and answer them thoroughly if I do! questions and answer them thoroughly if I do! More
by jess_5294
Employees Worked With
May 30, 2025
Eddie was a great salesman. He made the shopping experience great and went out of his way to help us. He made the shopping experience great and went out of his way to help us. More
by billarkb
May 29, 2025
I couldn't be more impressed with the level of service I received. From the moment I waited in, the staff was friendly. The service advisor took time to explain what needed to be done. received. From the moment I waited in, the staff was friendly. The service advisor took time to explain what needed to be done. More
by JR2019
May 29, 2025
I've been a customer since 2021; the service has been always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and always on point and professional. Don't change a winning formula, appointments on schedule and fast service, nice lounge with coffee, cold water and snacks. They offer additional services but without the hassle of other dealers. More
by ab_diel_12
