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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews

3,197 Reviews of Regal Kia Lakeland - Service Center

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June 27, 2023

Very good Dealer Kia work very good George is a good service went a go for service More

by ELMARAVILLOSOPR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 26, 2023

From the salesperson, Gebran to the finance manager, all gave me their careful attention, patience and respect. More

by ecubano
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gebran, 5 stars
Jun 27, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia.

June 25, 2023

The salesman who sold us the car was very helpful and each time I v brought my car in I was treated with respect and kindness. My car was taken care of promptly. More

by peppers.norma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jun 27, 2023 -

Regal Kia Lakeland responded

Thank you, we have a great team all around.

June 23, 2023

The sales man was very Efficient and helpful. Thank you for making the buying process quick & seamless! More

by angiezumwalt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Jun 27, 2023 -

Regal Kia Lakeland responded

Congratulations on your purchase!

June 23, 2023

Services department didn't try to make any phone calls to help me out. Concerning free oil change More

by FELECIA.STEWART
Service Time
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Regal Kia Lakeland responded

We’re so sorry that your experience did not match your expectations.

June 23, 2023

I appreciate the time and effort into making the lounge comfortable. The bathroom could be cleaned more often. More

by YANAYANA18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback.

June 22, 2023

Great service department! Have resolved every issue I’ve had! Very nice people! Hard working! More

by TAMMYWASHOM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience at Regal Kia. We take pride in knowing our customers are happy with their service experience.

June 21, 2023

Thank you Jonathan for your help. .to fixed the missing part of my wheel cover. More

by Rob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again.

June 21, 2023

Regal Kia Service is great. Employees are engaged and respectful of your time. Communication is top notch. More

by marymlo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

June 20, 2023

Jorge Benitez always takes care of me. Services are a hit or miss. This time they didn't change my due oil date sticker, and the car wash is always minimum. More

by EDEVASIA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We appreciate your honest feedback.

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