Regal Kia Lakeland - Service Center

Been to the dealer for the same problem 4 times and it still did not get resolved. Technician lied about the work he done. Car is consuming oil and has had 3 oil changes in the last 2 months. Manager trie still did not get resolved. Technician lied about the work he done. Car is consuming oil and has had 3 oil changes in the last 2 months. Manager tried to tell me 3quarts low after 1,000 miles is normal. Still no resolution for this problem. Very unhappy with Regal and the staff, the staff was very unkind and didn’t seem to be concerned. Apologized but never resolved the issue More

Very professional and very ckean waiting area with drinks and snacks. All personnel was polite and friendly. and snacks. All personnel was polite and friendly. More

Thank you for getting our car done quickly and efficiently. We will be back for any other needed work! efficiently. We will be back for any other needed work! More

Got in quick and it was a reasonable time to wait the waiting area was nice area waiting area was nice area More

Service was prompt with a great explanation of work completed. Fixed a recall we had. completed. Fixed a recall we had. More

Very happy with service! Didn’t have a appt but needed a battery because my battery was dead. They were closing up but took me in anyway. battery because my battery was dead. They were closing up but took me in anyway. More

Friendly service representative, took direction well, car was serviced and ready for pickup ahead of time. was serviced and ready for pickup ahead of time. More

Very helpful great service! And would highly recommend everyone to take their vehicles there to get service!! everyone to take their vehicles there to get service!! More

Very prompt and professional service. The express service supervisor kept me advised throughout the process. She was very pleasant and friendly. As a side note- a fuel injection service was recommended; I re supervisor kept me advised throughout the process. She was very pleasant and friendly. As a side note- a fuel injection service was recommended; I refused it this visit. I thought 299.99 was a bit much- didn’t have the extra 300.00 this go around. More

Trust Kia Lakeland to do complete, thorough service. This service was no exception. But, yes, there is a but................ I came in to have a diagnostic service done to see if a power lift was cau This service was no exception. But, yes, there is a but................ I came in to have a diagnostic service done to see if a power lift was causing any damage to springs or shocks because it is popping when raised and lowered. This diagnostic service was done thoroughly and completely satisfactorily. Here is the bit...A multi inspection was also done. Completely and thoroughly. I did not ask for these service to be done. I specifically said no car wash. I got a car wash, BUT, I had said no car wash. . My TIME was very limited is the reason I did not ask for any service except the diagnostic service, which was done thoroughly and completely., I was impressed with the Kelsey's knowledge and service. Listening closely to customers is a very important skill to develop. More