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3,111 Reviews of Regal Kia Lakeland - Service Center
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Verified Customer
August 13, 2021
I have always brought my car in for service since I purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price increase. I will be taking my car elsewhere going forward. More
by COLLINSFAM04
Employees Worked With
August 13, 2021
Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia like Family every visit I have a great experience. I do all my business at Regal Kia More
by Mistynicole13
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Alondra Sandoval
August 12, 2021
Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More
by yodiwilliams
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Alondra Sandoval
August 12, 2021
Very professional. Process was smooth and easy. Jorge greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. greeted me the moment I drove in and parked. He was friendly and even texted me his contact so I can check in throughout the process. More
by gregoryfgy
Employees Worked With
August 12, 2021
We were pleasantly surprised that it took a lot less time than we had been told. The people helping us are always very professional. The waiting area is pleasant. than we had been told. The people helping us are always very professional. The waiting area is pleasant. More
by janesykes
August 12, 2021
Oil change went fine, however I now have my car making a noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed noise that was not there when I dropped it off. I now have to bring it back and wait for that to be diagnosed More
by AUDIS423
Employees Worked With
August 12, 2021
I had two cars serviced and both service reps was friendly and courteous and kept me informed. I feel comfortable in a return visit. Great Job Kia! friendly and courteous and kept me informed. I feel comfortable in a return visit. Great Job Kia! More
by MRLEESMIT
Employees Worked With
Jeremy
August 12, 2021
It was fine. Person who assisted was helpful. Service was quick. I don't have any complaints about my visit. I was satisfied with experience. was quick. I don't have any complaints about my visit. I was satisfied with experience. More
by Autumn
Employees Worked With
August 11, 2021
My advisor, Misty is great, the communication and My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone ther My advisor, Misty is great, the communication and service was outstanding. Vehicle was cleaned and the service didn't take long at all. Everyone there was friendly. More
by kc6
Employees Worked With
