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3,109 Reviews of Regal Kia Lakeland - Service Center
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Verified Customer
July 28, 2021
Everyone in the service department is friendly and extremely helpful. Kelsey is doing a great job! Overall, I was extremely satisfied. I have brought my car for service to your dealership for the last extremely helpful. Kelsey is doing a great job! Overall, I was extremely satisfied. I have brought my car for service to your dealership for the last 4 1/2 years. More
by NO2
Employees Worked With
Kelsey Johnson
July 28, 2021
The staff are always prompt, efficient and kind. A pleasure to work with. Someone is always ready to greet me when I pull in and ask how they can help. pleasure to work with. Someone is always ready to greet me when I pull in and ask how they can help. More
by TMINCEY
July 28, 2021
The team at Regal Kia were so amazing I bought two 2022 Kia Soil’s…one for my daughter and one for my nonprofit TCRMI.org. Kia Soil’s…one for my daughter and one for my nonprofit TCRMI.org. More
by Greg B
July 27, 2021
Great service, always do right by me. No complaints. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. Every one was kind, and professional. Jonathan was a prince as always. You make me to keep coming back. More
by P.symajor
Employees Worked With
July 27, 2021
Excelente service! Communication was excellent. Fast and quick service. payment was quick and easy.my Car was ready less than a estimated wait time. 5 stars quick service. payment was quick and easy.my Car was ready less than a estimated wait time. 5 stars More
by ELENETTEDV
Employees Worked With
July 26, 2021
This is one of the few times that I've gotten excellent service and it was because the service manager took my car. headlight replacement service and it was because the service manager took my car. headlight replacement More
by DERICKFAGINS
Employees Worked With
July 26, 2021
Made an appointment for warranty work. After arriving for warranty work on time my vehicle was parked to the side for 1 1/2 hours with no one working on it. Then vehicle was moved to service bay where it sat warranty work on time my vehicle was parked to the side for 1 1/2 hours with no one working on it. Then vehicle was moved to service bay where it sat for another twenty minutes. Finally after an hour and fifty minutes the warranty work was performed which took an entire 15 minutes. Vehicle was sent the car wash then delivered back to me. Not sure why we even make appointments..... More
by J
Employees Worked With
Kelsey Johnson
July 22, 2021
Someone was there to help you as soon as you arrived. She came around to see if you needed anything. She let you know everything they were doing. came around to see if you needed anything. She let you know everything they were doing. More
by RUBYLAROSE
Employees Worked With
Alondra Sandoval
July 21, 2021
Waited an hour and 40 minutes for my oil to be changed with an appointment scheduled. I now have to go back so that my maintenance required message can be reset this will be the third oil changed in a row with an appointment scheduled. I now have to go back so that my maintenance required message can be reset this will be the third oil changed in a row where I’ve had some issue. More
by Jose
Employees Worked With
Alondra Sandoval
