3,197 Reviews of Regal Kia Lakeland - Service Center
Compared to the other Kia locations, the people here are always available and helpful! I drive an extra 45 minutes to go to this one always available and helpful! I drive an extra 45 minutes to go to this one More
As soon as I drove up the outside staff welcome me and direct me to the inside office the staff was kind and helpful we my needs. direct me to the inside office the staff was kind and helpful we my needs. More
We are so satisfied, they are so help, his worker are very friendly and attentive.one of them is George at services department.looking forward to see ya again. very friendly and attentive.one of them is George at services department.looking forward to see ya again. More
They were on top of it and had it back on the road. I was in and it the provide me me a ride home . They had to order parts. Jodi are awesome! in and it the provide me me a ride home . They had to order parts. Jodi are awesome! More
Jeremy Mahr was very acknowledgeable and helpful. He answer every question I had for him. I will definitely recommending Lakeland Kia and Jeremy to my friends. Thank you for making me a happy customer. answer every question I had for him. I will definitely recommending Lakeland Kia and Jeremy to my friends. Thank you for making me a happy customer. More
Kelsey is the main reason I keep coming back. She has fantastic communication skills, is very knowledgeable, and is accommodating with my schedule. I just wish the dealership had a better set up for cus fantastic communication skills, is very knowledgeable, and is accommodating with my schedule. I just wish the dealership had a better set up for customers like myself who have to drop their car off early before service is open and there are times the gates are not open. We're talking roughly 515am. Or when the gatess are open that early and it's raining and I have to stand in the rain to not only grab a envelope fill out to leave in the drop box but after filling it out under the overhang area I have to run across the driveway, in the rain, to drop the envelope in the drop box. Whoever came up with this plan obviously never had to do the above scenario because if they had they would of moved the drop box under the overhang drive thru area where we actually drop off our cars. It doesn't take a rocket scientist to figure this out does it. More
I have always brought my car in for service since I purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price purchased my car. This time they charged me almost $60 for an oil change. That is $15 more than I have ever paid. There was no communication on price increase. I will be taking my car elsewhere going forward. More
Regal Kia has a great and friendly staff they treat me like Family every visit I have a great experience. I do all my business at Regal Kia like Family every visit I have a great experience. I do all my business at Regal Kia More
Customer service was great! Everything was done in excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. excellence and perfect timing! Customer service Rep, gave great service and made sure I was attended to. More