Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,103 Reviews of Regal Kia Lakeland - Service Center
Sort by
October 16, 2020
Your service advisor do not know what they are doing neither your mechanic service is the worst I have ever experienced in my life .they do not have costumes service stills not what so ever neither your mechanic service is the worst I have ever experienced in my life .they do not have costumes service stills not what so ever More
by SLORENZO1107
Verified Customer
October 15, 2020
I had a problem with the SUV that I purchased and I went to discuss it along with Mr. Santos and Jenifer My sales associate there everything was handled very professionally courteously and they bent over ba to discuss it along with Mr. Santos and Jenifer My sales associate there everything was handled very professionally courteously and they bent over backwards for me I would recommend this dealership to anybody. More
by Rocky
Employees Worked With
Jennifer Dennis, Stan May, Mario Medina, Jonathan Santos
October 15, 2020
Friendly, very knowledgeable on the cars. Ready to answer any question. Very fast on receiving your car and pretty fast on the service to be done. any question. Very fast on receiving your car and pretty fast on the service to be done. More
by soniabetancourt
Employees Worked With
Kelsey Johnson
October 14, 2020
Very pleased with this dealership. There is a more relaxed atmosphere here than in the Orlando area, and the Service Staff are very friendly and they wash your vehicle when down with service work. relaxed atmosphere here than in the Orlando area, and the Service Staff are very friendly and they wash your vehicle when down with service work. More
by AUTOCRIT
Employees Worked With
Kelsey Johnson
October 14, 2020
The staff are always friendly and courteous. Brought my car in for an oil change and it was done in a timely manner. I am always satisfied with their performance. car in for an oil change and it was done in a timely manner. I am always satisfied with their performance. More
by JCANTY29
Employees Worked With
October 14, 2020
it was quick and everyone was very nice. I do enjoy the cupons which s why I bring it to yall instead of Brandon where I bought it, I let them deal with the issues!! lol cupons which s why I bring it to yall instead of Brandon where I bought it, I let them deal with the issues!! lol More
by KMR1726
Employees Worked With
Pablo Moreira, David Maldanado
October 14, 2020
Jonathan very responsive, frequent check ins. Service went as planned and timeframe was as Mario indicated. All wore masks and followed cdc guidelines. Was a great experience. went as planned and timeframe was as Mario indicated. All wore masks and followed cdc guidelines. Was a great experience. More
by jsyrn
October 13, 2020
Great customer service! Notified me of every step and kept me informed. Went above and beyond! He apologized for the longer than usual wait time and went over my recommended service needed. kept me informed. Went above and beyond! He apologized for the longer than usual wait time and went over my recommended service needed. More
by MB
Employees Worked With
October 12, 2020
Eco reapply and oil change for my 2017 Kia Sorento. I have been doing this process for four years very satisfied of the service and employees I deal with! have been doing this process for four years very satisfied of the service and employees I deal with! More
by DRBEAUCH
Employees Worked With
Mario Medina, Kelsey Johnson
