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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,104 Reviews

3,104 Reviews of Regal Kia Lakeland - Service Center

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September 25, 2020

Very orderly and they do what they say ! Pleasure to do business with , great management !!! (Service writers) the whole dept does a very good job . More

by RRAYRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

I didn't know what to expect on this service call because of Covid. Everything was pretty much like normal. Which was great. We wore our masks in the customer lounge. I didn't expect the normal accoutrem More

by JJLONG460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 23, 2020

I had a good experience with my service Got there early took me in and within 45 minutes I was out and on my way. More

by PETSHAMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 23, 2020

I stopped in on my way to work and they took me right in. Rep was very nice and service was quick. The price was good too. More

by CDEDWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
September 23, 2020

We are very pleased with the services provided. All the staff is very attentive and courteous. If you are looking for assistance in Spanish, our sales rep was Roberto R., highly recommended. More

by G.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez (sales) Jonathan Benitez (service)
September 21, 2020

Awesome Expirience they made it so easy to purchase the vehicle they weren’t understanding of my budget and gave me the best price for me. More

by Jorge y Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020

We purchased our Sorento from regal and have had excellent service every time we went to Regal. We have taken our Kia to Regal for all our needs. More

by RAGGEDYANN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 17, 2020

Overall I am happy with the service. They do, however, need to follow directions when told not to do things such as car wash. The service department is and has always been very courteous to us. I'm very g More

by dburkey.training
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020

Jorge took care of me. Purchased tires but curious why I didn’t get the buy 4 get one free that was advertised? Why not? More

by Bdorman264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
September 17, 2020

This is my first visit to this dealer. I was very impressed with the facilities well preserve and clean. Jorge (service advisor) was very helpful, kind and humble. The service was really fast, Event More

by Jose Valdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez I will give 5 stars to him
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