Regal Kia Lakeland - Service Center

Customer service was good by Kelsey. The last time I had my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used i my vehicle service there the price was very high for a oil change it believe I paid $50.00, dollars if not more. This time I had a coupon so I used it. Because I was really considering going somewhere else for an oil change. More

Very customer service employees. Services provided very timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash More

Great service. Friendly people that take care of you and make sure everything is good. Consistently checking up on you and making sure you're good while you wait for you're vehicle to be done. make sure everything is good. Consistently checking up on you and making sure you're good while you wait for you're vehicle to be done. More

Tony was extremely helpful in making sure everything was okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He okay, from the moment I walked through the door, to me taking time to relax in the waiting area, and then to get me a shuttle to take me to work. He made sure everything was ready for me and I couldn’t have been happier. More

Kelsey was very helpful polite, courteousHome pick up Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either, maybe next time. More

It all went fairly well. They did tell me that I had a low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed so low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed some valve covers sitting in my window seal where the mechanics had not replaced them after doing the inspection. My husband was slightly concerned about that. Other than that it was a good experience. More

The Kia group was very helpful and made purchasing our 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional an 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional and friendly. I highly recommend this dealership. More

The service I experienced at Regal was excellent. Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed t Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed the paperwork explained everything clearly. Overall, all the personnel at that location was awesome. I can’t stop talking about my experience. More

Fast friendly service. Great communication, quality workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! More

This dealership is always so helpful. From the service department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my engine and kept effective communication throughout the process as well as Leah Gorman on the sales team who brought my car back to me and showed me my options for when I am ready to trade in. More