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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,169 Reviews

3,169 Reviews of Regal Kia Lakeland - Service Center

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October 05, 2020

I thought I had the Roadside Service Warranty on my car. It turned out I didn't! They covered the cost to repair my tire. Mario is great! More

by Dilbertjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
October 05, 2020

The Guy who served me was great and. I really appreciate how they treated me when I came in thank you very much for everything More

by williamsmark1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Tony Catania
October 02, 2020

Work completed. Personal service person polite and kept me informed. I do not feel safe in Regal due to fact it is all an open space and I saw one salesperson with mask on. Staff from all over walked to More

by MACG1@aol.com
Recommend Dealer
No
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 02, 2020 -

Regal Kia Lakeland responded

Thank you for your feedback, we are looking into this matter as we have not only been following CDC Guidelines, but have put processes in place going above and beyond to insure the safety of our staff and customers. If you would please send some more details or contact Customer Service Manager Alaina Southern to discuss at 863-333-4633.

October 01, 2020

Service is always great at the dealership. I won’t even take my car to the dealership near me. They do not do anywhere near as good of a job. More

by thubler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina
September 30, 2020

I really enjoy going to this dealership and taking my Kia Soul here they are always friendly and nice and fast and they know what their doing.Jeff Soloj the service manager is awesome.He is very nice and pro More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Jorge and team are excellent. Thanks for the quick service! Always helpful and friendly. Great follow up and clearly explains all work that is being completed More

by GREGORYBOSTICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romello Peat
September 29, 2020

They did not do the inspection because as soon we left we needed tires I know it would have been caught in the inspection. Yes I’ll come back but please complete the job. K More

by BRUTUSL75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Very professional courtesy all about being so friendly could not be happier Happy happy happy happy happy happy happy happy more happy more happy and happy More

by dascole2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

As always, Regal Kia service staff was very cordial and accommodating. In addition to my car's service, it was nice and clean when I picked it up. More

by NIKOS_S_K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 27, 2020

Everyone was very friendly and helpful. Didn’t have the tire I needed in stock. I will come again for service. Thanks. Very satisfied with staff attitude. More

by rrogers68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
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