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3,208 Reviews of Regal Kia Lakeland - Service Center
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September 02, 2020
Kelsey was very helpful polite, courteousHome pick up Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either Kelsey was very helpful polite, courteous Home pick up service was not available web site needs to be changed vacuuming vehicle not available either, maybe next time. More
by CAROLWALDEN
Verified CustomerEmployees Worked With
Kelsey Johnson
September 02, 2020
Very customer service employees. Services provided very timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash timely. Transportation provided to my home was very pleasant, no waiting. I always like receiving the vehicle after the Eco Wash More
by harleyguypo
Employees Worked With
Sorry can’t remember his name. Very professional
September 01, 2020
It all went fairly well. They did tell me that I had a low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed so low battery which I found strange because I had no previous problems. When I got home my husband checked the battery. While checking it we noticed some valve covers sitting in my window seal where the mechanics had not replaced them after doing the inspection. My husband was slightly concerned about that. Other than that it was a good experience. More
by KELSEYs
Employees Worked With
Kelsey Johnson
August 26, 2020
The Kia group was very helpful and made purchasing our 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional an 2020 Soul enjoyable. From salesman Greg Schmidt, GM Jonathan Santo, service advisor Tony and service technician Jordan were all very professional and friendly. I highly recommend this dealership. More
by gregbryant7
Employees Worked With
Other Employees :
Jonathan Santo, Tony in service, service technician Jordan, Ryan Hutcheson
August 25, 2020
The service I experienced at Regal was excellent. Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed t Jennifer my salesperson went above and beyond the call of duty to meet my financial and personal needs. Charles the finance person that completed the paperwork explained everything clearly. Overall, all the personnel at that location was awesome. I can’t stop talking about my experience. More
by Pat_crawf
Employees Worked With
Charlie Norwood
August 24, 2020
Fast friendly service. Great communication, quality workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! workmaship, and the shuttle is an added benefit!! I appreciate that they call and tell you what the issue is and give you an idea of the pricing! More
by Helen M Haffner
Employees Worked With
Mario Medina, Kelsey Johnson
August 24, 2020
This dealership is always so helpful. From the service department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my department to the sales team everyone is always awesome to work with. My most recent experience was made awesome by Mario who worked on replacing my engine and kept effective communication throughout the process as well as Leah Gorman on the sales team who brought my car back to me and showed me my options for when I am ready to trade in. More
by kelsey.curlutu
Employees Worked With
Leah gorman, Caty Gorman, Mario Medina, Kelsey Johnson
August 21, 2020
Your service department has always done a great job. Plus all of the employees I have come in contact with(Service writer, sales people , and cashiers) were always courteous and pleasant to deal with i Plus all of the employees I have come in contact with(Service writer, sales people , and cashiers) were always courteous and pleasant to deal with in all cases. More
by HPYCAMPN
Employees Worked With
Mario Medina, Kelsey Johnson
August 20, 2020
Quick and fast and very pleasant. I barely had to wait when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside when I dropped off. Was offered a ride (I had one already). They called when it was getting finished and when I paid, my car was waiting outside More
by miamelly3577
Employees Worked With
Mario Medina, Kelsey Johnson
August 20, 2020
Really friendly staff, Romello especially. He was very knowledgeable as well as friendly and easy to converse with. My car was serviced well and the complimentary car wash is always appreciated! knowledgeable as well as friendly and easy to converse with. My car was serviced well and the complimentary car wash is always appreciated! More
by ANDELVALLE11
Employees Worked With
Romello Peat
