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This rating includes all service center reviews, with more weight given to recent reviews.
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3,104 Reviews of Regal Kia Lakeland - Service Center
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Verified Customer
April 01, 2020
GREAT customer service. Always friendly and helpful. The service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your vehicles status. More
by BK
April 01, 2020
Regal KIA in Lakeland Florida is a super dealership. Clean, comfortable with excellent customer service. We've purchased two vehicles there and have had great experience overall. Clean, comfortable with excellent customer service. We've purchased two vehicles there and have had great experience overall. More
by MEEMAWSIMON
Employees Worked With
Other Employees :
Sam DiFillipo *****, Mario Medina, Kelsey Johnson
March 31, 2020
Always helpful and prompt. Jorge helped with my a/c problem and few days later helped with a door handle problem. He is always polite and courteous. problem and few days later helped with a door handle problem. He is always polite and courteous. More
by NANCY.NEWBERRY9175
March 31, 2020
I looked up a part they replaced, and they up charged me by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though More
by harrison.highsmith
Employees Worked With
Kelsey Johnson
March 30, 2020
I love this dealership. They tend to have great service coupons from time to time as well. The service is always done well and the people are very nice. coupons from time to time as well. The service is always done well and the people are very nice. More
by christinewalters917
Employees Worked With
Jorge
March 28, 2020
Top notch as usual Engine replacement completed well ahead of expectations. Jeff Soloj out did himself. Who would have thought. Only place for me and Family for Purchas Engine replacement completed well ahead of expectations. Jeff Soloj out did himself. Who would have thought. Only place for me and Family for Purchase and Service. Great job. More
by RSWINC
Employees Worked With
March 27, 2020
They work with you and staff are very polite. Manager is awesome , I bought two Vehicles from Deon. I also referred friends to Regal Kia awesome , I bought two Vehicles from Deon. I also referred friends to Regal Kia More
by JAZMYNMRAMOS
March 27, 2020
They text me and let me know that my car was ready. Gave me a step by step update on how everything was going. Very friendly and helpful me a step by step update on how everything was going. Very friendly and helpful More
by Michelle
Employees Worked With
Misty, Dee in Collision department
