Regal Kia Lakeland - Service Center

This place is amazing!! The people that work there are awesome. They really make sure that your needs are met,and you get the car you want at a price you can afford ! awesome. They really make sure that your needs are met,and you get the car you want at a price you can afford ! More

Excellent customer service If you want to be treated with respect and great customer service shop at Regal Kia Lakeland. Great prices, they explain everything to you in length. If you want to be treated with respect and great customer service shop at Regal Kia Lakeland. Great prices, they explain everything to you in length. I just recently bough a 2017 Kia Sorento. I LOVE IT.. The service department is also awesome, they keep you informed of the time its going to take with your vehicle and the type of items that will need to be fixed. Also very clean establishment, water and coffee while you wait. I have bought three Kia's from there 2007 Kia Sportage, 2014 Kia Sportage and now 2017 Kia Sorento. I call them Family!. More

My interior looked great and initially the outside looked great as well. But after a day or two, I realized my hood and top of my car had two big white swirls on it . At that point I was totally dissatisfied great as well. But after a day or two, I realized my hood and top of my car had two big white swirls on it . At that point I was totally dissatisfied More

Excellent Customer Service Was greeted by Kelsey who listened to my issue with concern , service was preformed issue resolved. I have never had a negative experience at Regal Ki Was greeted by Kelsey who listened to my issue with concern , service was preformed issue resolved. I have never had a negative experience at Regal Kia and would highly recommend this dealership. More

Staff are always friendly and accommodating. We always feel our service needs are met. The lounge area for waiting has many options for seating and is comfortable. feel our service needs are met. The lounge area for waiting has many options for seating and is comfortable. More

The service rep was rude and I have more than one issue with poor service from this location. They need to understand how they come across with tone and information. It seems whenever I have a question t with poor service from this location. They need to understand how they come across with tone and information. It seems whenever I have a question they are not willing to answer it or listen. More

Jorge Benetiz KIA service advisor is awesome! Always takes care of my car and goes above and beyond! Pleasant professional explains services performed in easy to understand language. Jorge remembers m takes care of my car and goes above and beyond! Pleasant professional explains services performed in easy to understand language. Jorge remembers me and that’s impressive with all the customers! Raise and recognition for Jorge! More

We were pleased with the help to get my daughter car . She is happy with here kia car i thank everyone who helped make this happen.👏 She is happy with here kia car i thank everyone who helped make this happen.👏 More

Orlando - from sales and Mario from service, are what makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. makes Regal great. I had gone to Brandon Kia years ago. Horrible! Regal has wonderful customer Service in all areas. More

This was my second attempt at letting you guys fix my car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again beca car. The first shot was one month ago and then two weeks later my car broke down again leaving me stranded. I will never use your services again because after the second attempt my car is still not driving properly. I will never purchase a KIA again. Great car but seems like you don’t know how to fix them properly More