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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,214 Reviews

3,214 Reviews of Regal Kia Lakeland - Service Center

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June 26, 2020

I love my Kia Regal dealership I Lakeland. The staff is awesome and very efficient. Thanks Mario, George Jonathan,Kelsey in the Kia dealer service for taking care of me and my car so proficiently. I will More

by ISABELIRIZARRY36
Recommend Dealer
Yes
Employees Worked With
George and Jonathan, Mario Medina, Kelsey Johnson
June 26, 2020

The service went well and they were able to install a new lightbulb to fix the disabled headlight. The shuttle service was also effective and I was able to get back when I needed to More

by PAPERCUP.ALIBI
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Todd Tripp
June 26, 2020

As a recent transplant to Florida, I had hoped to find as great a Kia dealership to service my car as I had in Cleveland. I did find it! The service rep Kelsey was friendly, courteous and informative. I will More

by katrrt1
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
June 26, 2020

They did a great job getting the truck ready for the Michigan trip. I would highly recommend Kia for all of your needs! Thanks Kia More

by mwatsg
Recommend Dealer
Yes
Employees Worked With
Mario Medina
June 26, 2020

It took 2 hours to rotate tires and change oil and they didn't wash the Sorento when they were finished. You guys are usually good must be new personnel. More

by SMbroker777@aol.com
Recommend Dealer
No
Employees Worked With
Leah Gorman
June 26, 2020

I specifically asked to make sure that miles til next Service be reset, they weren’t from the last servicing. It still did not happen. While it’s not a huge deal, it’s extremely annoying to me. More

by Teri
Recommend Dealer
Yes
Employees Worked With
Don’t know any names
June 26, 2020

Every time I brought in my wife's car in there they've done a great job of taking care of it and doing a great service More

by rcwills
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

I am very happy with this dealership. I have (with my husband) bought three or four new cars. Now it is only me and I bought a used car here. More

by BRANDIBARTHOLOMEW
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Said he fixed the problem I am having with my car and as soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to More

by Clarrisa
Recommend Dealer
No
Employees Worked With
Mario Medina
Jun 25, 2020 -

Regal Kia Lakeland responded

Clarissa, Please call Angelo Mendez, KIA service manager at 863-577-3765

June 18, 2020

Tony was awesome throughout the entire process and was very helpful. He kept me informed and up to date with my vehicle the entire time. More

by 44SBELL
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
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