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This rating includes all service center reviews, with more weight given to recent reviews.
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3,188 Reviews of Regal Kia Lakeland - Service Center
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October 14, 2019
Good!! Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. More
by todda1
Verified CustomerEmployees Worked With
October 12, 2019
Service I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always More
by TENNISCARLOS
Employees Worked With
Other Employees :
Mario , Ed Box, Deon Box, Dystanie Haney, Chris Robinson, Brittany Herrera, Matt Macdowell, Demetrius Allums
October 11, 2019
Thank you to all involved in the service and repairs to my Kia Optima. A special thank you to Aaron Lopez for working out all that needed to be done . What sta to all involved in the service and repairs to my Kia Optima. A special thank you to Aaron Lopez for working out all that needed to be done . What started out as stressful for me in regards to my Kia ended up being handled smoothly and professionally . Thank you!!! More
by MJBIALIK
Employees Worked With
Aaron Lopez
October 11, 2019
All were outstanding All of the service people were very helpful. The scheduling was a bit confused and their efforts were repetitive and disorganized causing a lot of co All of the service people were very helpful. The scheduling was a bit confused and their efforts were repetitive and disorganized causing a lot of confusion. More
by HOOVER4056
Employees Worked With
October 09, 2019
Oil change The only dealer I will allow you to touch my car .Jeff Soloj was my 1st service writer when I. Purchased my Kia in 2012 , he is still my go to in 201 The only dealer I will allow you to touch my car .Jeff Soloj was my 1st service writer when I. Purchased my Kia in 2012 , he is still my go to in 2019. This thing won't let me finish this review. Why More
by CHARLENEPETERSON
Employees Worked With
October 09, 2019
15000 mile service I assume all 15000 checks that were supposed to be done were. My invoice only lists an oil change and tire rotation with fluid checks. There was no ne I assume all 15000 checks that were supposed to be done were. My invoice only lists an oil change and tire rotation with fluid checks. There was no new service sticker placed on windshield. After waiting 1 hour & 40 min my wife went to ask about it and it was done. No one came to tell us it was finished. I think the time was a little long for the amount of service we received and we had made an appointment. More
by GMAJUJU2
Employees Worked With
Aaron Lopez
October 08, 2019
Very good service Did what they had to in a timely manner, washed our car and sent us home! Very good experience. Was surprised, most dealerships are a nightmare. Did what they had to in a timely manner, washed our car and sent us home! Very good experience. Was surprised, most dealerships are a nightmare. More
by Carguy
Employees Worked With
October 08, 2019
Always good Each time I come there they always take good care of me. They are always professional and polite, they wash and vacuum and clean my car also. Each time I come there they always take good care of me. They are always professional and polite, they wash and vacuum and clean my car also. More
by rsweetman1
Employees Worked With
October 06, 2019
Good, but waited almost four hours. Service is always good, however this visit was almost four hours of waiting time. Waiting area very crowded. Information on vehicle and wait time fell Service is always good, however this visit was almost four hours of waiting time. Waiting area very crowded. Information on vehicle and wait time fell short. More
by JERRY_CLARK
Employees Worked With
October 03, 2019
No Car wash Mario was very helpful and friendly. This is the 2nd time I have asked that the van be washed. They said it was, I didn’t notice that it wasn’t; until Mario was very helpful and friendly. This is the 2nd time I have asked that the van be washed. They said it was, I didn’t notice that it wasn’t; until I was driving down the road. Didn’t have time to come back. Also the type of oil is not the oil the book said to use? More
by EADCASH
Employees Worked With
Mario in the Service dept..
