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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,102 Reviews

3,102 Reviews of Regal Kia Lakeland - Service Center

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August 19, 2019

Excellent service Jarrett took care of my car this time and excellent service advisor.. Gave me the quotes for some others things to get done.. Always have a excellent More

by GATORMOMMA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett regal Chevy service
August 19, 2019

Repair brake ABS fault. Significantly more expensive than taking to an auto repair shop. $2800 when it should have cost just over half that. Regal did fix the fault, but dama More

by AMTRONIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jarrett schrom
August 19, 2019

Great attention to detail, friendly service, and quick repai Adam Phillips was great to work with in getting me scheduled and welcoming me back at my appointed time. Adam and Jeremy Schull did a great job diagno More

by DAVE MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips, Jeremy Schull
August 19, 2019

Awesome. Service was great. Especially from service technician and service rep. Especially since I didn't have to pay for the work. Better to take my vehicle h More

by FREDDYF53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Box
August 19, 2019

the service experience was excellent excellent service dept, the advisor was very knowledgeable and very helpful and courteous, I would recommend the service department to my friends and More

by ARMSTRONGV88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
August 19, 2019

Great Service & Efficiency This Bartow Highway Regal Chevrolet service center is the best. My service advisor, Jessica Torres, is always so considerate and thorough when servic More

by MrChips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
August 19, 2019

Regal Excellence Top notch services. Professional staff. Excellent customer service. Highly recommended. Will continue to have my vehicles serviced at Regal and will More

by TEE_2001US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Ortiz
August 19, 2019

Jeff has a really great sense of humor and he is friendly I gave this rating because my experience was great with Jeff. He kept us informed of our vehicle every step of the way! I chose to sit and wait for my More

by ZGARDNER34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2019

Friendly Service Lakeland Regal is a professionally run business. They care about their customers and it shows. I not only was given chocolates at check out, but on oc More

by Scaletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2019

Rise to Handle Time of Need My wife was driving the Chevy Equinox when an animal darted in front of her. She swerved to miss it but, hit the concrete drainage area and tore up th More

by MrChips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 29, 2019 -

Regal Kia Lakeland responded

Thank you Ron, we are glad to hear Jessica was able to help you & even more glad that nobody was hurt in the accident! Tires can be replaced!!

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