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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews

3,197 Reviews of Regal Kia Lakeland - Service Center

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August 26, 2019

Jeff is awesome!!! Jeff and the staff is awesome all very welcoming and attentive to needs of all customers, I will always come back because of Jeff he is n awesome LEAD More

by Veronica.Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Regal Kia Lakeland responded

Thank you Veronica, we couldn't agree more about Jeff & his awesomeness!

August 23, 2019

Great people, great service This time I came in for just an oil change, but I left with a smile. All the people I dealt with were helpful and courteous, as usual. They even rep More

by BTCBIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Aug 23, 2019 -

Regal Kia Lakeland responded

Thank you, we are always here (except Sundays) if you need an oil change or a smile :)

August 23, 2019

Steering Vibration Fixed my steering wheel vibration problem. Also my car is always washed and vacuumed before pickup. I recommend the service department. I also like More

by DPACE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2019 -

Regal Kia Lakeland responded

Thanks for coming to Regal, we appreciate you!!

August 22, 2019

Great customer service. Timely and friendly service, Family vehicle maintenance is a breeze. The team is always willing to help and they give recommendations, competent team More

by CATHYELIZ1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2019 -

Regal Kia Lakeland responded

Thank you so much, we strive to work together as a team to make sure our customers are taken care of!

August 22, 2019

Keep up the good work Very professional staff and always great customer service. Answered all my questions and I had a great experience as usual. I feel Regal appreciates m More

by qnwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil
Aug 23, 2019 -

Regal Kia Lakeland responded

We TOTALLY appreciate your business!! Thank you

August 22, 2019

Great service Walked in the gentlemen assisting me was interrupted by a not so nice lady he handled it perfectly and we got on our way. Good experience More

by GESCOTT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 23, 2019 -

Regal Kia Lakeland responded

Yikes!! Glad that it didn't ruin your experience :)

August 22, 2019

Lakeland KIA is the best ! To whom it may concern: I live in Lake Wales but I enjoy the quality of service and professionalism so much at Lakeland KIA that I would prefer to More

by OISG1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Regal Kia Lakeland responded

Wow!! Thanks glad to hear it's not just our popcorn that is worth the drive :)

August 22, 2019

Exceeded expectations Deon Box was the salesperson who worked with my wife and I to buy our 2020 KIA Soul GT. Deon is very personable and friendly. He’s easy to talk to and More

by redleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko, Deon Box, James Henry
Aug 23, 2019 -

Regal Kia Lakeland responded

Congrats on your new Kia Soul, the 2020 really looks great!!! Welcome to the family!

August 22, 2019

Oil change and service! We have been coming to Regal Kia for many years, because we always had great service and friendly staff. I have the Eco service and I always get a lo More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sobzack
Aug 23, 2019 -

Regal Kia Lakeland responded

Thank you Ruth, Cubbie totally our Kia mascot, we LOVE when he comes to visit!! We appreciate you!

August 22, 2019

Very efficient check in Mario was my service guy and he was great. The only thing I get uncomfortable with is what the dealership tells the service rep to present to me when More

by CJOANRUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 23, 2019 -

Regal Kia Lakeland responded

Thank you for your feedback, the manufacturers do like us to recommend services. Keep an eye out in your email, we often send coupons for declined services for you to use next time if you decide you do need those repairs :)

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