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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,085 Reviews
Call Service Center (863) 485-6697

3,086 Reviews of Regal Kia Lakeland - Service Center

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January 30, 2024

Very easy. Everyone is pleasant and concerned with our comfort while waiting. It does not take long to have the car serviced. More

by NO2
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson, Kelsey Johnson
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Feb 05, 2024 -

Regal Kia Lakeland responded

We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

January 30, 2024

Great professional service Fast friendly and clean Convenient Fast Reliable Accountable Friendly Exceptional Attentive Productive More

by Josebada1
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Feb 05, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal Kia. Our whole team works very hard to keep our customers happy.

January 30, 2024

I had an Excellent experience. They were courteous and did a fine job and I always go to Regal ! ! ! More

by BILLSCHU2
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Feb 05, 2024 -

Regal Kia Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

January 29, 2024

They were just fine. It just seems like they find something wrong with my vehicle every time. More

by rosemcombee
Recommend Dealer
Yes
Employees Worked With
Justine
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Jul 22, 2024 -

Regal Kia Lakeland responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services, and we apologize for not meeting your expectations.

January 29, 2024

It was great Fast and great service Fast and geat service, they welcomed our dogs More

by MBOUTON
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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January 28, 2024

It was an in and out quick and easy process. Love the customer service No More

by cat_roseann
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Feb 01, 2024 -

Regal Kia Lakeland responded

Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

January 28, 2024

Great customer service on accepting my vehicle and notifying me of other services needed. Even drop off service was great! More

by ROSIE_WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Report | Print
Feb 01, 2024 -

Regal Kia Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer.

January 26, 2024

Everyone was very attentive and help me fast. . The facilities were clean and offered a great space to wait for your car. More

by Spenas
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Report | Print
Feb 01, 2024 -

Regal Kia Lakeland responded

Thank you.

January 26, 2024

While installing the tow bar they put two significant scratches in the tailgate. I believe they had to have known they did it, and didn't say anything. More

by jmiller385
Recommend Dealer
No
Employees Worked With
Genesis
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Feb 01, 2024 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

January 25, 2024

Hi My experience was great and seamless, from dropping off vehicle to getting a lift to and from home thru your service. More

by t471h
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Feb 05, 2024 -

Regal Kia Lakeland responded

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

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