Regal Kia Lakeland - Service Center

The regal team made sure they were giving me the best deal possible. We have purchased all our cars with regal kia. deal possible. We have purchased all our cars with regal kia. More

The service was prompt and on time. Misty kept me well informed on the service they was doing. Misty kept me well informed on the service they was doing. More

I went in for software upgrade, while waiting, snacks and comfy chair were available. Good customer service from dropping my car to giving my key back. comfy chair were available. Good customer service from dropping my car to giving my key back. More

Jeremy is very professional , kind and courteous, and very knowledgeable of what’s going on with your vehicle . Thank you Regal Kia for a job well done. very knowledgeable of what’s going on with your vehicle . Thank you Regal Kia for a job well done. More

Love my Kia but have two issues Lumbar isn’t great Cars being stolen Was told check with police department for locking equipment They laughed Cars being stolen Was told check with police department for locking equipment They laughed More

Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs. helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs. More

Great customer service. My family and I were very please the service when we went in for an oil change. Everyone was very welcoming, professional and helpful. From now one t My family and I were very please the service when we went in for an oil change. Everyone was very welcoming, professional and helpful. From now one that's the only place we're taking the car too. Thank you so much. More

Regal KIA Service is #1. My service advisor Kelsey Johnson was amazing. Regal treats you like family. My service advisor Kelsey Johnson was amazing. Regal treats you like family. More

Pretty much like any other place. But seems like you overbook your department. Thinks take forever each time I need to go in for service. But seems like you overbook your department. Thinks take forever each time I need to go in for service. More

I dropped my car off to get checked for a recall as well as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. Upon doing this I needed to get some items out of my car since it was going to take longer than expected and we realized my power sliding doors didn’t work. After they finished my repair they let me know it was done. When I returned my rental and came to pick up my van I tried to open my doors and NONE of my power doors worked. They didn’t test any of my power doors when they were done repairing my car! Communication during this entire process was AWFUL. More