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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,077 Reviews
Call Service Center (863) 485-6697

3,077 Reviews of Regal Kia Lakeland - Service Center

Sort by
September 19, 2023

Everytime I go, Misty does and EXCELLENT job taking care of things. I appreciate her customer service. More

by ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Regal Kia Lakeland responded

Thank you for sharing a review of your recent experience with Misty. Our team here at Regal Kia is committed to providing high-quality customer service, and we’re thrilled to hear that we've made a good impression on you.

September 19, 2023

Always provide premier service. Service department is always friendly and helpful. I would purchase here again. More

by danielperry169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
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Sep 20, 2023 -

Regal Kia Lakeland responded

We're happy that you're happy, and we're looking forward to your next visit to Regal Kia.

September 17, 2023

They took care of me. They were quick and efficient, while being polite and respectful. I would recommend Kia to friends and family any time. More

by gaspardiazinc
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Sep 18, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

September 16, 2023

La persona que me atendió fue excelente y muy profesional y dominaba su trabajo todo el tiempo More

by Yunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Cruz
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Sep 17, 2023 -

Yunior responded

Buena atención

Sep 18, 2023 -

Regal Kia Lakeland responded

Gracias!

September 16, 2023

Easy appointment scheduling - EZ check-in (Thank you Kelsey) my car was repaired just as I asked, everything repaired by Alex Figueroa. And an EZ pickup when completed. Good communication to me from t More

by eabern1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Sep 18, 2023 -

Regal Kia Lakeland responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our Kia Service department.

September 15, 2023

Johnathan was friendly and courteous. Had the essentials done and as always the work was performed in a timely manner. More

by JCANTY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience with Jonathan at Regal Kia. Thanks for sharing!

September 15, 2023

Service at Regal Kia is usually great but that often means they are super busy More

by KATYWIBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Regal Kia Lakeland responded

Thank you for visiting us again. We appreciate your loyalty and continued trust in our service department.

September 15, 2023

Good and very place to visit. Also recommend this dealership to everyone because of outstanding customer service More

by richaria6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Report | Print
Sep 18, 2023 -

Regal Kia Lakeland responded

The team here at Regal Kia is thrilled to receive such a great review, thank you.

September 13, 2023

Willie was very informative and communicative during our car buying process. He was great to work with. More

by brookeareen10
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
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Sep 14, 2023 -

Regal Kia Lakeland responded

Thank you! Congratulations on your purchase!

September 13, 2023

Very efficient dealership and everything on time as promised to us on the phone . Great More

by moneeb.virk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Report | Print
Sep 14, 2023 -

Regal Kia Lakeland responded

Thank you! It's our pleasure to serve customers like you. Have a wonderful day!

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