Regal Kia Lakeland - Service Center

Jeremy was very good. The cost for the cabin and engine filters of $83 EACH was very exorbitant for a 10 minute TOTAL job. I know as I bought STP premium filters at auto z The cost for the cabin and engine filters of $83 EACH was very exorbitant for a 10 minute TOTAL job. I know as I bought STP premium filters at auto zone for.$35 for BOTH and installed both in less than 15 minutes. And I never did this before. The engine filter took maybe 3 minutes. The cabin filter took a little longer. So, this being said I can’t recommend any place that overcharges for very simple tasks. More

Friendly, clean and fast they always go above and beyond to make my experience the best. to make my experience the best. More

Fast, friendly, clean, and easy to understand the process of when my car was ready. The texting process kept me informed at all times. of when my car was ready. The texting process kept me informed at all times. More

Thank you for being available to service my Kia! I hope that yall will continue to improve and pay attention to the details to make more customers satisfied with good humanity and quality services t I hope that yall will continue to improve and pay attention to the details to make more customers satisfied with good humanity and quality services that match the price we pay for service More

It takes too long to service your vehicle even if you have an appointment and they don't stand by what they quoted you with far as paying go have an appointment and they don't stand by what they quoted you with far as paying go More

Extremely helpful and very thorough with any and every issue that I've had has been resolved everyone was extremely Pleasant issue that I've had has been resolved everyone was extremely Pleasant More

Miss my yellow convertible Camaro. (Queen Bee) Time to grow up. Bought a Lexus. Lovin it. Road Trips happening soon. Thank you (Queen Bee) Time to grow up. Bought a Lexus. Lovin it. Road Trips happening soon. Thank you More

The service was good and helpful staff was very professional. The customer service was excellent. professional. The customer service was excellent. More

I came for 2 recalls and a general review. Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fix Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fixing that bumper and the engine alert that just got turned on after the review?. Day after, the bumper seemed OK but the gas deposit was damaged and I was unable to refill. I came a third time for fixing the deposit and they fixed without cost and filled the full deposit. Conclusion: Maybe they could have been more efficient at solving my problems at once but they compensated it every time with no extra charge and really nice disposition and willingness to help from Jonathan that made sure that my problems were solved every time i was visiting. From what it could had been a really unpleasant situation Jonathan managed to fix it. More

20/10 in customer service for Jorge Benique. He is awesome and a great employee. He is awesome and a great employee. More