Regal Lakeland

Purchased a used vehicle from the pre-owned lot in June; the sales person made it sound like a warranty was included in the purchase price when in reality it was being added on without my knowledge. This the sales person made it sound like a warranty was included in the purchase price when in reality it was being added on without my knowledge. This only became clear when my financing account was open and amounted to over $2,000 more than the agreed upon purchase price. It is now september; for the past 3 months I've been reaching out to regal trying to get this warranty canceled. I was advised that it was canceled and I just needed to wait a couple of billing cycles for the warranty amount to be removed, and no further action was required on my part. Fed up I called back yet again, demanding that the warranty be canceled and my financing amount be adjusted, only NOW am I told that I need to fill out a form AND wait 2-3 billing cycles YET AGAIN. I would never by a vehicle here again and urge anyone reading this to avoid this dealership. More

They worked with me even with my bad credit. They didn’t stop until they helped me get approved to be able to bring home the truck of my dreams. They didn’t stop until they helped me get approved to be able to bring home the truck of my dreams. More

Had an amazing experience. Fast and speedy service. Will definitely come back for our next vehicle Fast and speedy service. Will definitely come back for our next vehicle More

Willie was awesome and very informative about everything. If I ever need another vehicle I will be back to regal and speak with Willie Wright If I ever need another vehicle I will be back to regal and speak with Willie Wright More

I recently purchased my 2024 Kia Telluride and could not be happier with my decision! From the moment I got behind the wheel, I was impressed by how smooth, comfortable, and spacious it is. It has a beautif be happier with my decision! From the moment I got behind the wheel, I was impressed by how smooth, comfortable, and spacious it is. It has a beautiful design, a luxurious feel, and so many great features that make driving it an absolute pleasure. The Telluride has plenty of room for passengers and cargo without feeling oversized or difficult to drive. The interior is incredibly comfortable, and all of the technology and safety features are a huge plus. It truly feels like Kia thought of everything when designing this SUV. I also have to say that the overall buying experience made the purchase even better. I’m so excited to finally have my Telluride and look forward to enjoying it for years to come. If you’re considering a new SUV, I highly recommend checking out the Telluride—you won’t be disappointed! Regal Kia in Lakeland hands down the best car buying option out there!!! Thank you so much Alicia Cejas and the sales Manager Tim for making this the most easiest and friendliest car buying experience. Alicia is so patient when you deciding on a car. Again Thank you so much for all your kindness when purchasing my 2024 KIA Telluride! More

Was an amazing experience. Fast and easy would recommend Luke. Will go back for our next vehicle. Fast and easy would recommend Luke. Will go back for our next vehicle. More

Everything good! The sales manager only cares about whether the salesperson can sell a car to the customer, not about the quality and price of the car, or whether it The sales manager only cares about whether the salesperson can sell a car to the customer, not about the quality and price of the car, or whether it satisfies the customer. More

I had an excellent experience with Regal! Everyone was extremely kind, helpful, and professional throughout the entire process. I truly appreciate all the assistance I received with my vehicl Everyone was extremely kind, helpful, and professional throughout the entire process. I truly appreciate all the assistance I received with my vehicle, and I will definitely continue to use Regal for my future service needs. I’m very grateful for the entire experience! More

My experience with the dealership was great. The staff was friendly, professional, and helpful throughout the process. They answered my questions, made me feel comfortable, and made the overall The staff was friendly, professional, and helpful throughout the process. They answered my questions, made me feel comfortable, and made the overall experience smooth and stress-free. More

Everyone was very nice and personable! Service was fast! I was able to be in and out both times in a reasonable time! Service was fast! I was able to be in and out both times in a reasonable time! More