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Regional Hyundai

Broken Arrow, OK

4.5
562 Lifetime Reviews Review Dealership
Whether you are looking for a new or used Hyundai car, truck, or SUV you will find it at Regional Hyundai. We have helped many customers find the vehicle of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Regional Hyundai has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new and used specials for additional savings on your next vehicle. As a premier Oklahoma Hyundai dealer, we have a huge selection of new and used vehicles from which to choose. Regional Hyundai online and offline customers enjoy excellent customer service every day. Ready to set up a test drive? Connect with one of our sales agents today or visit our Tulsa area Hyundai dealership in Broken Arrow, OK today!

2380 W Kenosha Street

Broken Arrow, OK

74012

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Top Reviewed Employees

David Schroeder at Regional Hyundai

David Schroeder

Internet Sales
5.0
Tanner  Hordubay at Regional Hyundai

Tanner Hordubay

Sales Professional
5.0
Stephen Libera at Regional Hyundai

Stephen Libera

Internet Sales
4.5
Jason Montalvo at Regional Hyundai

Jason Montalvo

Manager
2.2

Latest Reviews

November 21, 2020

"Mr Jacobs was a very vital key into me purchasing the..."

- tracy.royston

Mr Jacobs was a very vital key into me purchasing the Mercedes-Benz that had only been on the lot for a few days, as a trade. His honesty and customer service are impeccable. He is definitely for the customer!!! Thanks again sir for all of your help with my unexpected, yet enjoyable purchasing experience!!!

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Employees Worked With

Marion Jacobs

November 08, 2020

"Mark and David were very helpful and friendly! The truck..."

- ledzeppelinforpresident

Mark and David were very helpful and friendly! The truck I got from the dealership was amazing! Overall great experience, would highly recommend this dealership!

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Employees Worked With

September 26, 2020

"IF I COULD GIVE THIS PLACE NO STARS, THIS PLACE WOULD..."

- Kathy yang

IF I COULD GIVE THIS PLACE NO STARS, THIS PLACE WOULD HAVE A NEGATIVE RATING FROM ME!!! STAY FAR AWAY FROM THIS DEALERSHIP!!! THEY LIE ABOUT THEIR LOANS AND GIVE YOU A SPOT DELIVERY AGREEMENT IN HOPES SOMEONE PICKS UP YOUR LOAN!!! ONCE THEY SELL YOU A CAR THEY MOVE ON TO THE NEXT VICTIM AND LEAVE YOU HANGING WITH QUESTIONS AND BEAT AROUND THE BUSH WHEN YOU DEMAND ANSWERS!!! THEY ACT LIKE THEY ARE TOO GOOD FOR YOU, GIVE YOU THE RUN AROUND AND ACT ALL HIGH AND MIGHTY! STAY AWAY FROM MICHELLE WITH INTERNET SALES! THERE IS NO SAVINGS THERE! SHE IS ALWAYS TOO BUSY FOR YOU! STAY AWAY FROM ZACKY IN FINANCE CAUSE HE SITS ON HIS HIGH HORSE CAUSE HE KNOWS SO MUCH AND READ SO MUCH BOOKS! STAY AWAY FROM THEIR SERVICE DEPARTMENT CAUSE APPARENTLY NOTHING WORKS AND THEIR TEAM IS NEVER AVAILABLE! STAY AWAY FROM THEIR MANAGERS JASON AND STAVROS CAUSE THEY SIT IN FRONT OF YOU AND PRETEND THEY ARE SALES PEOPLE AND NOT MANAGEMENT WHEN CLEARLY ON THE PAGE IT SAYS THEY ARE MANAGEMENT! THE GENERIC NUMBER THEY GIVE CAUSE THEY OH SO SUDDENLY CARE, IS THEIR GENERIC NUMBER TO GIVE YOU THE RUN AROUND ALL OVER AGAIN! BRAND NEW CAR MISSING WINDOW PANELS, NEVER CALLED ME WHEN IT CAME IN. BUBBLED TINT, I HAD TO SKIP WORK 2 TIMES AND BOTH TIMES THE GUY WAS NOT THERE, 3RD TIME THEY TOLD ME I WAS TO BE GIVEN A LOANER, WHEN WE GOT THERE NO LOANER WAS WHERE IT WAS SUPPOSED TO BE AND THEY HAD TO FIND ONE FOR US. THIS LOANER HAD A BAD TIRE BUT MY HUSBAND WAS TOLD DONT WORRY IT WAS GOING TO JUST BE A COUPLE HOURS... CAME OUT FROM WORK TO A FLAT TIRED LOANER! YOUR SALES PERSON WILL ALWAYS BE TOO BUSY WITH A CUSTOMER TO TALK TO YOU! APPLICATION HAD WRONG SPELLING FIRST TIME AROUND AND HAD TO CORRECT THAT. WHEN THE 30 DAYS WAS UP I CALLED FINANCING TO FIND OUT WHAT HAPPENED. 2 DAYS LATER THEY CALLED AND TOLD ME FINANCING FELL THROUGH BECAUSE SOMEONE PUT IN THE WRONG SOCIAL SO THE BANK KICKED IT BACK AS FRAUD, WAS NOT TOLD BY ANYONE UNTIL IT WAS TOO LATE, THEN WAS ASKED FOR SOCIALS AGAIN AND TOLD ME I POSSIBLY HAD TO RETURN THE CAR. NEXT DAY TOLD ME THEY HAD TO RUN CREDIT AGAIN BECAUSE IT EXPIRED DIDNT EVEN TELL ME TIL I GOT NOTICES FROM MY CREDIT CARDS TELLING ME A LENDER WAS PULLING CREDIT AGAIN. KEEP IN MIND THEY SOLD MY CAR, WENT BACK TO THAT CUSTOMER AND HAD TO TAKE MY CAR BACK FROM THEM. SOMEONE STOLE MY ORIGINAL FLOOR MATS THAT CAME WITH MY CAR,FROM MY CAR AND I WAS TOLD TO GO PURCHASE GENERIC OREILLY FLOOR MATS AND THEY WOULD REIMBURSE ME UPON SHOWING A RECEIPT! AT THIS POINT I WAS DONE! I BROUGHT THEM THE TUCSON AND TOOK MY CAR BACK! I WENT TO JIM NORTON TOYOTA AND GOT A BRAND NEW VEHICLE WHICH WAS MORE EXPENSIVE THAN THE TUCSON, INTEREST RATE WAS HALF WHAT HYUNDAI OFFERED ME AND TOOK MY TRADE IN OFFER FOR THE SAME AMOUNT NO PROBLEM! I WAS GIVEN PERSONAL CELL INFORMATION SO I WOULDNT HAVE TO CALL AND SIT AND TWIDDLE MY THUMBS HOPING FOR A CALL BACK, NO BEAT AROUND THE BUSH. HYUNDAI LOST 2 CUSTOMERS LAST NIGHT! TOYOTA GAVE ME LOWER PAYMENT, LOWER INTEREST, SAME AMOUNT OF COVERAGE WITH GAP AND WARRANTY PLUS MORE, A BRAND NEW CAR, AND MANAGEMENT DOES NOT HIDE PRETENDING TO BE A SALES PERSON AND LISTEN TO FRUSTRATED CUSTOMERS COMPLAIN AND NOT STEP IN LIKE HYUNDAI! THE MANAGERS ARE IN PLAIN SIGHT! HYUNDAI WILL TELL YOU THERE IS NO MANAGEMENT AROUND EVEN WHEN THEY ARE STANDING RIGHT IN FRONT OF YOU! IF YOU WANT TO BE CONSIDERED A VALUABLE CUSTOMER AND SOMEONE WHO A DEALER WILL BEND OVER BACKWARDS TO HELP AND TREAT YOU LIKE A HUMAN BEING AVOID THIS PLACE! THEY STEAL YOUR MONEY AND THEY STEAL YOUR THINGS AND THEN SPIT YOU OUT TO FEND FOR YOURSELVES! THIS WAS ONE MONTH OF FRUSTRATION, REGRET, AND MISERY! CREDIT PULLED MULTIPLE TIMES, CAR AND TAGS LATE ON PAYMENTS BECAUSE OF THIS DEALERSHIP! THEY TELL ME THEY PRIDE THEMSELVES IN THEIR CUSTOMER SERVICE BUT LET ME TELL YOU THEIR CUSTOMER SERVICE IS A JOKE! EVERYTHING THEY DO IS A JOKE! STAY AWAY!!! YOU HAVE BEEN WARNED!

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Employees Worked With

Other Employees : Michelle Rutledge

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Amenities

  • Free Coffee
  • Free WiFi
  • Drive-In Service
  • Instant Financing
  • Authorized Parts Store
  • Shuttle Service
  • Vending Machines
  • Customer Lounge Area
  • After Hours Drop-Off