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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,946 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,946 reviews

May 21, 2025

David was very helpful and kept me updated on my vehicle. Nissan let me know that I had a recall and a reminder which was very helpful. More

by bmiera2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're glad to hear David provided you with excellent service and kept you informed about your vehicle. Keeping our customers updated is a priority, and we're happy that you found the recall information helpful. We appreciate your support!

May 21, 2025

Excellent salesman - not pushy, very patient. Same for finance! 5-stars. I’ll recommend Reliable. More

by JAMESBEG2600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, James! We're thrilled to hear you had a great experience with our sales and finance teams. Your recommendations mean a lot to us and motivate us to keep delivering excellent service. Looking forward to seeing you again at Reliable!

May 21, 2025

Very courteous service technicians. I was able to drop it off at 930am and asked to have it back by end of they day. Joe was very nice and reliable. Thank you More

by GREENKG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 22, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with our technicians. Joe and the team always strive for excellent service, and we appreciate your kind words. Looking forward to serving you again!

May 21, 2025

Ramon got us taken care of quickly and had us back in the road with now issues. More

by SAMUEL4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Samuel! We're thrilled to hear that Ramon provided quick and effective service. Your satisfaction is our priority, and we’re glad you’re back on the road!

May 21, 2025

Customer service was friendly and efficient. they provided me a free Lyft to and from work. More

by Lorvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with our customer service. Our team is always here to help, and we're glad you enjoyed the Lyft service. Your support means a lot to us!

May 20, 2025

The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser More

by bqafterhours15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

May 20, 2025

David was verry nice an profecional he anserw all my question and help me with my car. More

by CANOIRIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

Thanks for the awesome review! We're thrilled to hear about your positive experience with David. Our team is dedicated to providing exceptional service, and it's great to know we hit the mark. Your feedback means a lot to us!

May 20, 2025

Dylan was very knowledgeable. Dropping off my truck was fast and easy. The work was done in a timely manner. Picking up my truck was just as easy. Good work done by everyone. More

by TARAMERCADO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear about your positive experience with Dylan and our team. Your feedback motivates us to keep delivering great service. We appreciate your support and look forward to assisting you again!

May 20, 2025

The employees are always professional/sweet//and with knowledge in the area that they are working in. If they do not know, they will make sure to call a manager to get the correct information. More

by awesomecritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Ruiz
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May 21, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with our team. Our employees strive to provide the best service possible, and it’s wonderful to know their professionalism and dedication made an impact. We appreciate your kind words!

May 20, 2025

Reliable. They helped and worked with me on what I was looking for. Good pricing. More

by DJSAND98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you found our service reliable and our pricing fair. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. Looking forward to assisting you again!

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