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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,116 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,116 reviews

April 05, 2025

Service writer was great. BUT I was told my vehicle fluids would be checked and refilled if needed during the 30,000 mile maintenance which was not done. Also, I was told my More

by KLADYKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Apr 07, 2025 -

Reliable Nissan responded

We understand the importance of having your vehicle fluids checked and vacuumed during maintenance. To address your concerns further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 04, 2025

Dylan, my Service Writer Was very helpful, courteous, and very kind. I needed help. He helped me immediately and got me in as soon as possible. My repairs went as quick as possible and I am very satisfi More

by VROCKWELL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan luculano
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Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dylan. Our team is dedicated to providing prompt and friendly service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

April 04, 2025

Kind, friendly, and corrected any issues Made it easy, and quick. Also made updates in a timely manner More

by RA.FONG
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Apr 07, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a positive experience. Our team is dedicated to providing timely and friendly service, and your feedback means a lot to us. We look forward to assisting you again in the future!

April 03, 2025

Vehicle done on time service manager very courteous. Was asked by several others if I was being helped More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're so glad to hear that your vehicle was completed on time and that the service manager was courteous. It's great to know that our team was attentive and made sure you were well taken care of. We truly appreciate your support and look forward to assisting you again!

April 03, 2025

Very efficient and reliable Very helpful to my needs expectation and worked hard to get me taken care of and out the door More

by BREAH18NUDDLE
Recommend Dealer
Yes
Employees Worked With
No
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Apr 04, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear that our team was able to meet your needs and exceed your expectations. We take pride in being efficient and reliable, and we’re glad to know you were well taken care of. We appreciate your support and look forward to assisting you again in the future!

April 02, 2025

Upon arrival at this dealership for an oil change that was scheduled by them, I waited for more than 2 hours, after which the car was returned with an apology and new oil. Avoid doing maintenance with th More

by rick.ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera (5 stars) for honesty, Nick Anaya
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Apr 03, 2025 -

Reliable Nissan responded

We understand that waiting for more than 2 hours is not the experience we aim to provide. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

April 02, 2025

It was fast! The employees are very friendly. I trust them and highly recommend them More

by ODALYSSAIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Apr 03, 2025 -

Reliable Nissan responded

Odalys, thank you for your fantastic review! We're thrilled to hear you had a speedy experience with our friendly team. Your trust and recommendation mean a lot to us. Looking forward to serving you again soon!

April 02, 2025

This was a complete waste of time. I’m also never buying a car from here. More

by pablochacon361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
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Apr 03, 2025 -

Reliable Nissan responded

We understand your frustration regarding your experience and would like to address your concerns. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com for further assistance.

April 01, 2025

My service was fast and professional everyone was very accommodating and they vacuumed my vehicle too More

by TY8MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Apr 04, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're so glad to hear that your service was fast, professional, and that our team went the extra mile by vacuuming your vehicle. We truly appreciate your comments and look forward to assisting you again in the future!

April 01, 2025

Employees are very friendly, have good customer service. I would recommend to others to have their vehicle serviced there. More

by DKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Customer service is our top priority, and your recommendation means a lot to us. We look forward to seeing you again for your vehicle service!

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