Reliable Nissan

Very straightforward and honest. As well as polite and transparent about the buying process. As well as making sure the vehicle I picked had all the features that mattered to me. As well as polite and transparent about the buying process. As well as making sure the vehicle I picked had all the features that mattered to me. More

I had a wonderful experience with my sales person. He treated me like a million dollars. I love my car but after I got home I looked at my paperwork. The amount I agreed to pay for the vehicle with th He treated me like a million dollars. I love my car but after I got home I looked at my paperwork. The amount I agreed to pay for the vehicle with the salesperson and sales manager was different from what the finance manager Christian charged me. I was offered a platinum extended warranty plan which I declined. However Christian put a $5,000 platinum plan into the loan and did not disclose that to me. Also he said that my credit union declined me but I am an 831 credit score and they gave me a pre approval letter. He told me he got me a better rate with Kirkland Fed CU at 4.39% for 84 months and my credit union Rio Grande approved me at 3.99% for 84 months. Now when I call the store the general manager is on vacation in Bahamas and can’t be reached. The sales manager that did the deal Laura was absolutely no help at all. She told me that I could cancel the $5,000 warranty and get the money refunded but it goes back to the loan not to my pocket. Also the MSRP I agreed to was $35,200 and Christian Charged me $36,910. Reliable won’t give me the additional $1,700 either. I hope this review makes it to the general manager. This place is run by crooks. I feel bad for the sales people because my sales person was the best car salesperson on the planet and now because of his crooked managers I will not send any business there. I want my $7,000 back. If you bring your business here make sure Christian and Laura are not your managers because they will lie to you. More

Horrible experience! My "certified vehicle" was definitely not a certified vehicle! Been 5 months and my car is still not getting the basic work that needed work! They al My "certified vehicle" was definitely not a certified vehicle! Been 5 months and my car is still not getting the basic work that needed work! They also ripped my brand new carseat covers! They do not communicate at all! More

Craig Stewart sold my my 2015 Ford Fusion! Fats easy experience! Customer service was great Fats easy experience! Customer service was great More

Jackson was super helpful when I arrived at Reliable Nissan to look at the Altima Nissan to look at the Altima More

Craig Stewart at Reliable Nissan was great his customer service is top notch! I would Definitely recommend him to my family and friends. service is top notch! I would Definitely recommend him to my family and friends. More

Craig Stewart at Reliable Nissan was great with helping me get my 2021 Honda Civic. Great customer service. me get my 2021 Honda Civic. Great customer service. More

I was sold a car on July 5, 2022. Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since Sept Waited until September 8, 2022 just to get the damage repaired since date of sale, headlights and driver door panel. They have had vehicle since September 8th and now they are refusing to repair anything. But, my headlights and door have been needing repair since the sale day, literally, how can you be okay with treating me this way. T.L. Terrell More